Wheels in motion for mobile payment at the pumps
Feb 10, 2015
Shell has partnered with PayPal with plans to be the first fuels retailer in the UK to offer a mobile payment solution at pumps nationwide. Mobile payment at Shell is scheduled to be available later this year through apps on Android and iOS store.
London, February 10th, 2015 – Paying for your fuel is about to get faster and easier with a UK market-first partnership between Shell and PayPal. They have today announced an innovative new service that plans to let customers pay for their fuel using just their mobile without leaving their car.
This service plans to offer a new level of choice and convenience to customers: from busy parents who want the ease of remaining by their vehicle with their children, to those in a rush who want to fuel up and pay as quickly as possible. With the vast majority of Shell’s 1000 service stations planning to offer the technology, customers across the country should have the option of using this innovative, fast and secure new service.
Consumers will be able to use the service through either the Shell Motorist App or the PayPal App in a few easy steps. After driving into the forecourt the customer simply selects the corresponding pump on the app. The app then authenticates the transaction and the customer can then fill up and go. When refuelling is complete a receipt is automatically sent through to the phone, letting the consumer drive away, safe in the knowledge the transaction was a success.
Following a successful trial in 2013, Shell will be piloting the service for invited Shell Drivers’ Club customers in April, with plans to roll it out nationwide later in 2015.
Michael Hominick, Retail Marketing Manager Retail at Shell UK says:
“We’re committed to providing a fast, safe and secure service. We’ve listened to our customers and know they will benefit from this innovation. They will now have the flexibility and convenience of paying without having to leave their car. Those who want to go in store and pay or purchase other items will still be able to, with the benefit of reduced queues.”
He adds: “This is an exciting development for Shell. We believe that by working with a trusted brand like PayPal this new service will positively impact our service stations by delivering the security, choice and convenience UK motorists are after.”
Rob Harper, Director, Mobile Commerce at PayPal UK says:
“Today we’re announcing a UK first – we’ve created a simple and secure way to use your mobile phone to pay at the pump nationwide. At PayPal, we’ve always believed people will use their mobile phones to pay if there’s a clear benefit. With today’s announcement, we’re offering drivers a faster way to fill up their car and pay, and get back on the road.”
He adds: “PayPal’s been pioneering the future of money for years. Since 2011, we’ve been powering mobile commerce innovation on the British high street. We’ve helped retailers and restaurants get closer to their customers with new mobile experiences in their own applications and the PayPal App. Today consumers can use their mobile to pay at over 8,000 UK shops and restaurants. Our partnership with Shell takes us further down the road to the day you can leave your wallet at home and pay with your phone.”
As the world’s largest single-branded retailers, Shell serves around 25 million customers daily at its 45,000 branded sites around the world. PayPal is a global leader of mobile payments and processed $46 billion in mobile payments last year. It has 19 million active accounts in the UK and over 162 million globally.
Notes to editors
For more information, including the full report and local market data, please contact Shell International Media Relations on +44 (0) 20 7934 5550.
*The PayPal app can be downloaded now on Android, iOS and Windows app stores in preparation for the launch of mobile payments at Shell later this year.
About Shell retail
For more than 100 years, Shell has focused upon making customers’ fuels retailing experiences as convenient as possible. From establishing our first fuel station to launching our first convenience retail offer, this focus has seen our network grow to become one of the world’s largest single-branded retail businesses. With more than 45,000 sites operating across 70 countries, 500,000 front-line people serve in excess of 25 million customers around the world every single day.
As well as selling more than 160 billion litres of fuel, Shell also sells more than 100 million cups of coffee, 250 million soft drinks and 450 million confectionary items annually. We are able to do this with the help of our valued partners who supplement and improve our offer.
About Royal Dutch Shell PLC
Royal Dutch Shell plc is incorporated in England and Wales, has its headquarters in The Hague and is listed on the London, Amsterdam, and New York stock exchanges. Shell companies have operations in more than 70 countries and territories with businesses including oil and gas exploration and production; production and marketing of liquefied natural gas and gas to liquids; manufacturing, marketing and shipping of oil products and chemicals and renewable energy projects. For further information, visit www.shell.com - opens on Shell.com.