Contact us

For all queries related to Shell Energy please get in touch with our Shell Energy Retail team:

Phone: 0330 094 5800

Website: https://www.shellenergy.co.uk

Chat with a virtual assistant about Shell Energy: https://www.shellenergy.co.uk/contact-us

*Our lines are open from 8.00AM to 6.30PM, Monday to Friday and 9AM to 4PM on Saturdays.

For all queries related to Shell GO+ please get in touch with our team:

Phone: 0800 731 8888

Website: https://www.goplus.shell.com/en-gb/

*Our lines are open from 8.00AM to 5.00PM, Monday to Friday.

FAQs: Get answers to the most frequently asked questions

For all queries related to Shell Fuel cards, please contact our Fleet Solutions Customer Service team:

Phone: 0800 731 3131*

Email: generalcardrequests-uk@shell.com

Website: www.shell.co.uk/shellfuelcard

FAQs: Get answers to the most frequently asked questions

*Our lines are open from 8.00AM to 5.00PM, Monday to Friday. 

*Block card request (Option 1) is available 24/7.

Shell Centre
York Road
London,
SE1 7NA

Switchboard telephone: 0800 731 8888

1 Altens Farm Road
Nigg
Aberdeen
AB12 3FY
Tel: +44 (0) 1224 882000

Bacton Gas Plant
Paston Rd
Bacton
Norwich
Norfolk
NR12 0JE

Tel: +44 (0) 1263 720661

Fife NGL Plant
PO Box 16
Cowdenbeath
Fife
KY4 8EL
Tel: +44 (0) 1383 611333

Braefoot Bay Marine Terminal
Aberdour
Fife
KY3 0XR
Tel: +44 (0) 1383 892123

St. Fergus Gas Plant
PO Box 20
Peterhead
AB42 3EP
Tel: +44 (0) 1779 872240

Shell Industrial Lubricants provides lubrication products to the UK manufacturing sector. To ensure continuity of your production lines and protect your machines, Shell has developed a full range of premium quality lubricants, greases and fluids. Whether you operate in general engineering, metals or any other industry segment, we have the products to meet your needs. 

Shell U.K. Limited

Shell Centre
London
SE1 7NA

Tel: 0800 731 8888 Option 3

Contact us