This facility is not for customer complaints or enquiries. For customer service related issues please contact your local Shell office
Shell Global Helpline
We are judged by how we act: our reputation is upheld by how we put into practice our core values of honesty, integrity and respect for people. These values underpin our Shell General Business Principles and the Shell Code of Conduct. We have established a Global Helpline to allow employees and stakeholders to raise concerns and report instances of potential non-compliance with our values and principles.