Little Waitrose convenience shops on Shell Petrol forecourts
Sep 12, 2011
Shell and Waitrose announce a two-site trial of a new joint format that will see Little Waitrose convenience branches on existing Shell Petrol forecourts for the first time later this month.
Both sites are being redeveloped now ready for the opening of the 1,600 sq ft shops at Shell Sceptre, on the Dome roundabout in Watford during September 2011 and Shell Bayswater, London shortly afterwards.
Shell will continue to own the sites and Waitrose will take over the operation of each, acting as Shell's agents for the sale of fuels. This will be the first 24/7 operated and managed operation for Waitrose - there will be approximately 30 employees working at each location.
The announcement of this trial coincides with recently launched joint marketing activity between Shell and Waitrose aimed at offering great value for customers. This includes, for example, a Shell discount coupon given to Waitrose customers at supermarket checkouts - save 5p per litre on 25 litres of Shell fuel.
John Bullock Executive Vice President Shell Retail Global said: “We are excited about entering into this alliance with Waitrose. We see this as the beginning of a strong relationship between two established brands in the UK market, exploring opportunities to bring both brands together for the benefit of Shell and Waitrose customers."
The new format will offer the existing range of high quality fuels and lubricants and other forecourt services but with the addition of a Little Waitrose offering around 2500 lines covering "food for now", "food for later" and store cupboard essentials as well as traditional forecourt and impulse lines.
There will also be a self-serve hot coffee and hot food offer as well as made-in-branch baguettes. The hot food offer will include porridge, soup, hot wraps and hot pastries. There will be a range of pre-packed salads, fruit and vegetables and a gift section offering a small selection of gifts, wrap, cards and gift bags.
Waitrose currently has 23 convenience branches. The Little Waitrose name was first used in January 2011 with the opening of a convenience branch on the Old Brompton Road - the name is now used for all new convenience branches.
Mark Price, Managing Director of Waitrose, said: “Bringing Waitrose to more people in more places is a big priority for us and so I’m very pleased to be embarking on this new pilot with Shell. I think the combination of their offer and Little Waitrose will hold a lot of appeal for customers.”