Welcome to Shell UK Customer Services
Lubricants (Engine oil)
How does oil protect my engine?
How does oil protect my engine?
Should you require any further information you can contact us via Lubeschat where you can also get answers to FAQs.
What is engine oil made from?
What is engine oil made from?
Engine oils are made up of three types of ingredients:
- base oils
- viscosity modifiers
- performance additives
They are carefully selected and skilfully blended to provide maximum engine protection.
How often should I change oil and is it important to do this?
How often should I change oil and is it important to do this?
- Changing your oil regularly helps provide the best protection for your engine.
- Ask your vehicle manufacturer or check your owner’s handbook to see how often you should change your oil and filter as it can sometimes vary.
- Should you require any further information you can contact us via Lubeschat where you can also get answers to FAQs.
How should I dispose of used oil?
How should I dispose of used oil?
It’s never a good idea to pour oil down the drain, so instead:
- You can also take your used oil to an official oil-disposal or recycling bank
- Some places that may provide this service include the store where the fresh oil was purchased, a car repair shop or a municipal recycling centre.
- Should you require any further information you can contact us via Lubeschat where you can also get answers to FAQs.
How do I choose the right engine oil?
How do I choose the right engine oil?
Shell LubeMatch – a simple tool, can make it easier by helping you find the right oil.
Check your vehicle’s handbook for the minimum oil quality specification and viscosity grade; but you may wish to choose a better one. Choosing the right oil depends on
- Car type – a high performance car needs higher performance oil
- Car age –engines are constantly improving with newer ones giving a high performance with better fuel efficiency. Advanced oils have been developed to help keep up with these increased engineering demands.
- Driving environment – None of us are keen on stop-start traffic, and neither is your engine. Using the higher quality oils available will help prevent the onset of engine wear and tear.
Discover the right engine oil for your vehicle using Shell’s LubeMatch tool
1 Open Shell Lube Match to discover the right oil
2 Enter the vehicle make and model or enter the license plate number and click ‘find’
- A recommended Shell Helix oil will appear in the results
- Shell Helix offers a full range of engine oil quality and viscosity grades, designed to meet the special needs of your car
- You can also click on ‘oil change intervals’ to see how often the oil requires changing e.g. 12 months
Should you require any further information you can contact us via generalcardrequests-uk@shell.com where you can also get answers to FAQs
Will I really notice the difference if I don’t make frequent oil changes?
Will I really notice the difference if I don’t make frequent oil changes?
- Frequent oil changes help keep engine surfaces clean, so your engine can perform at its best.
- Delaying oil changes may allow deposits to form that can affect power and performance; eventually causing serious engine damage, which might be far more expensive to repair.
Can I keep topping up my engine oil?
Can I keep topping up my engine oil?
- If you find the frequent need to top up your oil, you may consider using a Shell Helix high mileage engine oil
- These oils are designed to reduce oil top up and provide extra protection for engines showing signs of wear and tear
- Should you require any further information you can contact us via Lubeschat where you can also get answers to FAQs
Why is the choice of engine oil so important?
Why is the choice of engine oil so important?
- Think of oil as the lifeblood of your car.
- If the wrong kind is used, your engine is at risk of extra wear and tear, or even blockages that could lead to engine seizure.
- Using Shell Helix gives you that peace of mind to drive with confidence. You'll get that just-serviced feeling, all for less than the cost of a tank of fuel.
Why is an engine oil’s ability to cleanse important?
Why is an engine oil’s ability to cleanse important?
- Making sure all your engine components are clean is essential to keeping the engine in tip top condition.
- If anything gets dirty, the oil cannot lubricate and protect the engine properly, which could lead to premature engine damage.
- Shell Helix engine oils are designed to clean and protect engines, helping to improve performance and prevent any issues.
Other Fuels & Lubricants sections
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Service stations
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Shell GO+ Rewards
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