How it works

Step 1 – Register

Registering for Fill Up & Go is simple. Just make sure you have the Shell Motorist app on your mobile:

• Open the app and select ‘Fill Up & Go’ from the home screen.
• Tap through the intro screens, before selecting the ‘Register’ option.
  
• Enter your name, email address, create a password, set up a security question and create a pin
  
• Select payment option (choose Apple Pay or PayPal for an iOS device or PayPal for any other device)
• Apple Pay (you will need an iPhone 6 or later). The Shell Motorist app will link to your Apple Wallet or guide you through the Wallet set up.
  • to check if you have an Apple Pay enabled device http://www.apple.com/uk/apple-pay/
• PayPal (you will need a PayPal account). The Shell Motorist app will link to PayPal where you can log into your existing account
  • If you don’t have a PayPal account you can set one up at https://www.paypal.com/signup/account?country.x=GB
• If you have more than one payment method set up in your Shell Motorist app then you can switch between them at any time (FAQ )

Step 3 – Fill up & Go

You can now fill up with fuel, just like you would do normally.

• Leaving your phone safely in the car, start filling up. Make sure you use the pump you have just activated.
• Fill up with the fuel you need. Either before you reach, or when you reach your maximum fuel spend limit, the pump will stop dispensing automatically.’
  
• Once you’ve finished, simply return to your car. The app will confirm the purchase and you can continue your journey.
• We’ll also email a receipt to you for your records.

See full Terms and Conditions.