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Disabled Driver

Disabled Driver Fuel Service

Filling up the car is one of the biggest challenges for disabled drivers – so Shell have joined forces with fuelService to offer disabled drivers assistance with refuelling.

Here’s how it works, 4 easy steps:

  • Download the app

    Use the app to locate your nearest participating Shell Service Station.

  • Ask before you go

    Use the app to contact the station, to check they can help you, before you make the journey.

  • When you arrive

    Use the app to notify staff that you have arrived

  • Choose how to pay

    From the fuelService app, tap the yellow Pay at pump bar to take you through to the Pay at Pump. Alternately you can pay by cash or card.

Mobile Screen

Shell fuels

It is easy with the fuelService App

This service enables disabled drivers to ask participating petrol stations for help before they go, so they have the confidence of knowing someone will be available to assist them after they arrive. Payment is easy too, with Pay at Pump mobile payment available at selected Shell stations.