Questions about petrol stations? Shell business partners? Or other non-media enquiries?

For all other enquires not relating to media and press please contact the Shell Switchboard on +442079341234 or 08007318888 for customer service issues (including Shell Drivers’ club). 

Contact Media Relations

Journalists or members of the media can contact Media Relations for media and press enquiries relating to the Group's corporate activities and its international businesses.

Media Relations contacts

Telephone: +44 20 7934 5550. For urgent media queries during out of office hours (UK) this number will be directed to the duty spokesperson.

  • Kirsten Smart - Head of UK Media Relations
  • Sally Donaldson
  • Philip Robinson
  • Natasha Obank
  • Renata De Castro
  • Anna Haslam
  • Anna Golub

The Media Relations team can only answer queries from members of the media.

For other questions, including customer queries, please use the contact details as listed on the Contact Us page.

For image and video downloads, please visit the Image Library on our global website

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Latest media releases

View our latest news and media releases and find out how you can contact the Shell UK Media Relations team.

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Annual reports and publications

The 2015 Annual Report and Form 20-F, the 2015 Sustainability Report and the Investors' Handbook are available on our global website for online reading and PDF downloads.

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