TheB-Snug system uses advanced technology to manage a combination of an air source heat pump and a traditional boiler. The intelligent controls continuously monitor the temperature in the home and analyses weather forecasts to automatically switch between two heat sources: a newly fitted Samsung Air Source Heat Pump and the customer’s existing boiler. The system’s controls use machine learning to select the most appropriate heat source to deliver warmth and comfort, favouring use of the heat pump whenever possible. With the majority of heat for the home being provided by the air source heat pump, the system reduces heating bills. And, by providing homeowners with a way to use electricity to heat their homes, this initiative enables consumers to reduce their use of oil or LPG thereby helping Great Britain to reduce carbon emissions from domestic properties.

B-Snug’s smart hybrid approach offers a viable solution particularly for larger and hard-to-insulate homes where fitting an all-electric heat pump in isolation may be too expensive. It is currently aimed at homes that use oil or LPG for heating.

B-Snug uses PassivSystems’ technology platform and will be delivered as one of itsAdvanced Smart Control Services.

“The Committee on Climate Change (CCC) has given a clear message that we need to decarbonise homes to achieve the government’s net-zero emissions target by 2050,” said Colin Calder, Chief Executive Officer at PassivSystems. “The B-Snug smart hybrid heating system offers an affordable, cost effective and easy-to-install option, moving households towards a more sustainable, low-carbon energy source without having to make any changes to their existing heating system. PassivSystems is delighted to be a key supplier and technology provider in this new product launch, which directly contributes to meeting the CCC’s goal of deploying 10 million hybrids by 2035.”

“In PassivSystems, we found a great partner to launch B-Snug – our first smart hybrid heating system,” says Brian Davis, Vice President Energy Solutions at Shell. “By leveraging Passiv’s technology and experience we can now offer a more cost effective and cleaner heating solution to our customers.”

Notes to editors:

About B-Snug

B-Snug is a wholly owned subsidiary of Shell U.K. Ltd and is bought to market by PassivSystems Ltd, a Microgeneration Certification Scheme (MCS) approved installer.

www.b-snug.com

About PassivSystems

PassivSystems is developing the platform technology, products and partnerships to deliver low-carbon hybrid heating solutions for residential markets. It manages home energy assets by using controls to optimise energy use across multiple domestic applications, while enabling demand response for consumers. Its platform technology also controls and optimises the performance of solar PV systems, batteries and electric vehicle charging. This helps consumers, asset owners and businesses get better value for money whilst reducing emissions.

PassivSystems is the UK’s leading provider of residential solar PV asset management solutions. The company was founded in 2008. It employs 60 people and operates through its headquarters in Newbury. For more information visit www.passivsystems.com.

About Shell New Energies

Shell established its New Energies division in 2016. Shell New Energies focuses on two main areas: new fuels for transport, such as advanced biofuels and hydrogen; and power, by being involved at almost every stage of the process, from generating electricity, to buying and selling it, to supplying it directly to customers. Shell's New Energies business is seeking to leverage the company's strengths and to invest in commercial opportunities in fast-growing parts of the energy industry. For more information, go to www.shell.com/newenergies

Royal Dutch Shell plc

Royal Dutch Shell plc is incorporated in England and Wales, has its headquarters in The Hague and is listed on the London, Amsterdam, and New York stock exchanges. Shell companies have operations in more than 70 countries and territories with businesses including oil and gas exploration and production; production and marketing of liquefied natural gas and gas to liquids; manufacturing, marketing and shipping of oil products and chemicals and renewable energy projects. For further information, visit www.shell.com

Cautionary Note

The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate legal entities. In this release “Shell”, “Shell group” and “Royal Dutch Shell” are sometimes used for convenience where references are made to Royal Dutch Shell plc and its subsidiaries in general. Likewise, the words “we”, “us” and “our” are also used to refer to Royal Dutch Shell plc and its subsidiaries in general or to those who work for them. These terms are also used where no useful purpose is served by identifying the particular entity or entities. ‘‘Subsidiaries’’, “Shell subsidiaries” and “Shell companies” as used in this release refer to entities over which Royal Dutch Shell plc either directly or indirectly has control. Entities and unincorporated arrangements over which Shell has joint control are generally referred to as “joint ventures” and “joint operations”, respectively. Entities over which Shell has significant influence but neither control nor joint control are referred to as “associates”. The term “Shell interest” is used for convenience to indicate the direct and/or indirect ownership interest held by Shell in an entity or unincorporated joint arrangement, after exclusion of all third-party interest.

This release contains forward-looking statements (within the meaning of the U.S. Private Securities Litigation Reform Act of 1995) concerning the financial condition, results of operations and businesses of Royal Dutch Shell. All statements other than statements of historical fact are, or may be deemed to be, forward-looking statements. Forward-looking statements are statements of future expectations that are based on management’s current expectations and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in these statements. Forward-looking statements include, among other things, statements concerning the potential exposure of Royal Dutch Shell to market risks and statements expressing management’s expectations, beliefs, estimates, forecasts, projections and assumptions. These forward-looking statements are identified by their use of terms and phrases such as “aim”, “ambition’, ‘‘anticipate’’, ‘‘believe’’, ‘‘could’’, ‘‘estimate’’, ‘‘expect’’, ‘‘goals’’, ‘‘intend’’, ‘‘may’’, ‘‘objectives’’, ‘‘outlook’’, ‘‘plan’’, ‘‘probably’’, ‘‘project’’, ‘‘risks’’, “schedule”, ‘‘seek’’, ‘‘should’’, ‘‘target’’, ‘‘will’’ and similar terms and phrases. There are a number of factors that could affect the future operations of Royal Dutch Shell and could cause those results to differ materially from those expressed in the forward-looking statements included in this release, including (without limitation): (a) price fluctuations in crude oil and natural gas; (b) changes in demand for Shell’s products; (c) currency fluctuations; (d) drilling and production results; (e) reserves estimates; (f) loss of market share and industry competition; (g) environmental and physical risks; (h) risks associated with the identification of suitable potential acquisition properties and targets, and successful negotiation and completion of such transactions; (i) the risk of doing business in developing countries and countries subject to international sanctions; (j) legislative, fiscal and regulatory developments including regulatory measures addressing climate change; (k) economic and financial market conditions in various countries and regions; (l) political risks, including the risks of expropriation and renegotiation of the terms of contracts with governmental entities, delays or advancements in the approval of projects and delays in the reimbursement for shared costs; and (m) changes in trading conditions. No assurance is provided that future dividend payments will match or exceed previous dividend payments. All forward-looking statements contained in this release are expressly qualified in their entirety by the cautionary statements contained or referred to in this section. Readers should not place undue reliance on forward-looking statements. Additional risk factors that may affect future results are contained in Royal Dutch Shell’s Form 20-F for the year ended December 31, 2018 (available at www.shell.com/investor and www.sec.gov). These risk factors also expressly qualify all forward-looking statements contained in this release and should be considered by the reader. Each forward-looking statement speaks only as of the date of this release, October 1, 2019. Neither Royal Dutch Shell plc nor any of its subsidiaries undertake any obligation to publicly update or revise any forward-looking statement as a result of new information, future events or other information. In light of these risks, results could differ materially from those stated, implied or inferred from the forward-looking statements contained in this release.

We may have used certain terms, such as resources, in this release that the United States Securities and Exchange Commission (SEC) strictly prohibits us from including in our filings with the SEC. U.S. Investors are urged to consider closely the disclosure in our Form 20-F, File No 1-32575, available on the SEC website www.sec.gov.

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