Contact Us

Shell UK Customer Services - Retail

This is for queries related to Shell Service Stations and products sold through Shell Service Stations
 
Shell UK Oil Products Ltd
Brabazon House
Threapwood Road
Concord Business Park
Manchester
M22 0RR

Freephone: 0800 731 8888
Email: generalpublicenquiries-uk@shell.com

Shell Upstream International - Europe

1 Altens Farm Road
Nigg
Aberdeen
AB12 3FY

Tel: +44 (0) 1224 882000

Bacton Gas Plant
Paston Rd
Bacton
Norwich
Norfolk
NR12 0JE
Tel: +44 (0) 1263 720661

Fife NGL Plant
PO Box 16
Cowdenbeath
Fife
KY4 8EL
Tel: +44 (0) 1383 611333

Braefoot Bay Marine Terminal
Aberdour
Fife
KY3 0XR
Tel: +44 (0) 1383 892123

St. Fergus Gas Plant
PO Box 20
Peterhead
AB42 3EP
Tel: +44 (0) 1779 872240

Royal Dutch Shell Headquarters

Royal Dutch Shell plc
Carel van Bylandtlaan 30
2596 HR DEN HAAG
The Netherlands

Postbus 162
2501 AN DEN HAAG

Tel. +31 70 377 9111

Shell Global Solutions (UK)

Shell Technology Centre Thornton
PO Box 1
Chester
CH1 3SH 
 
Tel. 0151 373 5000
Website: Shell Global Solutions

Shell Fuel & Fleet Services

Shell Customer Care
Brabazon House
Threapwood Road
Concord Business Park
Manchester
M22 0RR

For customers:
Phone: 0800 731 31 31
Email: generalcardrequests-uk@shell.com
Website: www.shell.co.uk/euroshell

For retailers:
Phone: 0870 850 0924
email: generalcardretailersrequests-uk@shell.com

Shell Drivers Club / Shell V-Power Club - Loyalty Schemes

Tel: 08459 006 008
Email: driversclub@shell.co.uk
Website: Shell Drivers Club

LPG Autogas for cars

Autogas Limited
20 Chestnut Court
Jill Lane
Sambourne
Warwickshire
B96 6EW
 
Tel: +44 (0)1527 895160
Fax: +44 (0)1527 894123
Email: info@autogaslimited.co.uk
Website: Autogas Limited

Shell Automotive

Shell Automotive is focused on the sale of lubricants for use in motorbikes, cars, vans and trucks to commercial businesses such as Franchised dealerships, Independent workshops, National Trade and Factors. Shell Automotive offers you a broad range of partner services, which not only help boost your business, but also offer you peace of mind solutions for the future. 
 
Shell Customer Service Centre
Brabazon House
Threapwood Road
Concord Business Park
Manchester
M22 0RR

Tel: 08708 500 924

Shell Industrial Lubricants

Shell Industrial Lubricants provides lubrication products to the UK manufacturing sector. To ensure continuity of your production lines and protect your machines, Shell has developed a full range of premium quality lubricants, greases and fluids. Whether you operate in general engineering, metals or any other industry segment, we have the products to meet your needs. 

Shell Customer Service Centre
Brabazon House
Threapwood Road
Concord Business Park
Manchester
M22 0RR

Tel: 08708 500 924
Email: productinfo-uk@shell.com

Shell Commercial Road Transport

Commercial Road Transport (CRT) offer euroShell Card that will keep your fleet on the road in the UK and Europe. Linked to our fuel card are a range of Management Information and Service options which will provide you with greater control, saving you time and money.
 
Shell Customer Service Centre
Brabazon House
Threapwood Road
Concord Business Park
Manchester
M22 0RR

For customers:
Phone: 0800 731 31 31
Email: generalcardrequests-uk@shell.com
Website: www.euroshell.co.uk

For retailers:
Phone: 0870 850 0924
Email: generalcardretailersrequests-uk@shell.com

Shell Trading & Shipping

Shell Trading
80 Strand
London
WC2R 0ZA
United Kingdom

Website: Shell Trading & Shipping

Shell Distributors

Home Heating Oil, Agricultural Fuels and Lubricants
 
Shell Distributors
P.O. Box 25
Manchester
M22 5SW
 
Orders & Accounts Queries: 0800 685 685
Boiler Breakdowns & Services: 0800 716 035