Terms and conditions Shell Recharge x BYD promotion
Shell EV Charging Solutions UK Ltd. (operating under the name: "Shell Recharge Solutions") regularly offers actions and promotions, including the Promotion described below. This Promotion is only valid in the United Kingdom.
The Promotion is subject to these terms and conditions of sales promotions (hereinafter "Terms and Conditions"). By participating in the Promotion, you accept these Terms and Conditions.
| Category | Description |
|---|---|
| Promotion | With the purchase of a BYD vehicle from an official BYD business partner, or the lease of a BYD vehicle with a lease term of at least one year from an official BYD business partner, in the United Kingdom, Netherlands, Germany, or Austria, and upon completing registration with VIN in the BYD APP, customers are eligible to request for a Shell Recharge x BYD charge card through the application portal (accessible via a valid link/BYD APP). Shell Recharge Solutions and Partner reserve the right to request the Customer to provide proof of purchase or lease in order to verify eligibility for the Promotion. This charge card provides customers with a promotional discount of £0.24 discount per kWh on the current price (You can find the kWh price under https://www.shell.co.uk/electric-vehicle-charging/public-charging-with-shell-recharge/shell-recharge-pricing.html) at SR DC chargers in UK from the date of activation, and prior to December 2nd 2024, the discount was £0.15 per kWh. When using the card at SR DC chargers in other countries, the customer will receive the agreed discount for that country between Shell Recharge Solutions and Partner, and specific discounts need to refer to the application portal. The promotional discount is valid on the Shell Recharge DC charging network for a period of 12 months. The discount only applies when the charge card or the Shell Recharge app is used for the charging transaction. Non-Shell Recharge branded DC chargers and all AC chargers in the public charging network are excluded from the discount but will be available at the regular price. |
| Eligibility Criteria | To be eligible for this promotion, participants need to live in the United Kingdom and have a Shell Recharge x BYD charge card. |
| Promotion period | The Promotion is available from 00.00 GMT on the 1st of June 2023 until 23.59 GMT on the 31st of December 2029. |
| Activation | Users do not need to activate the discount. All active Shell Recharge x BYD charge cards automatically get the discount. |
| Customer | The natural or legal person who enters or has entered into a legal relationship with Shell Recharge Solutions and BYD. |
| Partner | BYD is the company that sells the EVs and owner of the application portal where customers will submit their request for the Shell Recharge x BYD charge cards. BYD will share the customer card request info with Shell for Shell to send the cards via mail to the customer. |
| Promoter Details | Shell EV Charging Solutions UK Ltd t/a Shell Recharge Solutions whose registered office is at 1 Waterhouse Square, 138-142 Holborn, London, United Kingdom, EC1N 2SW ("Shell Recharge Solutions") BYD Europe B.V., whose registered office is at s-Gravelandseweg 256, 3125 BK Schiedam, the Netherlands. Chambre of Commerce: 24288673 (“Partner”) |
Conditions
1. Definitions. In these Terms and Conditions, capitalised terms shall have the meanings given to them in the table above.
2. Promotion Period. The Promotion is open to all Customers who meet the Eligibility Criteria. To take advantage of the Promotion, the Customer will need to complete the Activation prior to the expiry of the Promotion Period (or until the Promotion is terminated in accordance with these Terms and Conditions).
3. Validation. If a customer number, an e-mail address and/or other account details are required for Activation, Shell Recharge Solutions will use these account details to validate Customer's active account status at the Partner. Personal data is processed in accordance with the privacy policy.
4. Business customers. Where a participant is an officer and/or employee of a company or organisation with a relationship with Shell Recharge Solutions, then they must:
4.1. have the permission of their employer to enter;
4.2. comply with their employer's anti-bribery policy and ensure that they will be entitled to accept any incentive connected with the Promotion;
4.3. notify Shell Recharge Solutions immediately if they have entered the Promotion and they are not permitted to participate;
4.4. be responsible for any tax liabilities which may arise as a result of the receipt of any incentive.
Shell Recharge Solutions will deactivate the Promotion for the Customer where a participant is not permitted to participate in the Promotion. Shell Recharge Solutions also reserves the right to deactivate the Promotion for other participants where it is aware that participant is an officer or employee of the same company or organisation, if it receives notification that employees, officers or staff of that company or organisation are not permitted to participate in the Promotion.
5. Partner. As part of the Eligibility Criteria, the Customer may be required to have an ongoing relationship with the Partner in order to participate in the Promotion. In such circumstances, if the Customer's relationship with the Partner ceases to exist (e.g. as a result of the termination of all of the Customer's agreements with the Partner,) the Promotion will be deactivated for the Customer by Shell Recharge Solutions at any time during the Promotion Period.
6. Shell Recharge reserves the right to verify the eligibility of participants. Shell Recharge may require such information as it considers reasonably necessary for this purpose and a Prize may be withheld unless and until the Promoter is satisfied with the verification. Shell Recharge reserves the right to at its sole discretion, to eliminate or disqualify any entries or participants that it regards as being in breach of these Terms and Conditions or the spirit of the Promotion. Those who try and circumvent the entry process and/or entry instructions by any method, will be disqualified and any Prize award will be void.
In particular, Shell Recharge reserves the right to exclude participants from participating in the Promotion if:
1) a participant is not eligible to participate in the promotion,
2) participation in the Promotion is abusive.
In particular, abuse occurs when a customer charges more than five (5) times the average kWh quantity that Shell Recharge customers charge in a comparable period.
7. Complaints procedure. Questions, comments or complaints about the Promotion or these Terms and Conditions can be submitted to Shell Recharge Solutions' customer service both by phone and e-mail or via our chat. More information about Shell Recharge Solutions' complaints procedure can be found at https://shellrecharge.com/en-gb/solutions/support.
8. Promotion combinations. The Promotion is not valid in combination with other Shell Recharge Solutions promotions. The Promotion is personal and cannot be transferred. If the Customer claims several promotions at the same time, either the Promotion with the highest discount will be offered or the Customer will be offered the choice of which Promotion to activate at the discretion of Shell Recharge Solutions.
9. Liability. Neither Shell Recharge Solutions, its affiliates, nor any auxiliary persons or third parties engaged by it shall be liable for any damages and/or additional costs arising from this Promotion, except for liability which cannot be excluded by law (e.g., pursuant to mandatory consumer protection regulations), in which case Shell Recharge Solutions' liability shall be limited to the minimum permitted by law. Nor shall Shell Recharge Solutions be liable for the consequences of obvious (typing) errors.
10. Modifications. Shell Recharge Solutions shall be entitled, at its sole discretion, to amend these Terms and Conditions in the interim, or to stop or amend the Promotion without giving any reason if circumstances so require, without being in any way liable to the Customer for damages or costs. Shell Recharge Solutions will inform the Customer in advance of any material changes unless this is not reasonably possible.
11. Invalidity. If any provision of these Terms and Conditions is held to be invalid, illegal or unenforceable, this shall not affect the applicability of the remaining provisions.
12. Applicable law. The Promotion and these Terms and Conditions (including any non-contractual disputes or claims arising out of them) are governed by the laws of England and Wales. Any disputes related to or arising from these Terms and Conditions must be filed with the competent courts of England and Wales. This choice of law and forum is without prejudice to the protection afforded to the Customer under the mandatory law of Customer’s country of residence (e.g. Customers in Scotland and Northern Ireland may additionally bring an action in their home courts).