Welcome to Shell UK Customer Services
Business and Sponsorship Opportunities
I am a shareholder of Shell, how do I enquire about my shares?
I am a shareholder of Shell, how do I enquire about my shares?
For enquiries about your shareholding (including changes in your personal details, share dealing services, dividend payments, share certificates, estate of a deceased shareholder) please contact your bank, broker, custodian or financial institution. Contact details can be found below.
Holders of share certificates, CREST Members or the Shell Nominee Service participants
Equiniti (Company Registrar)
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
International: +44 (0) 121 415 7073
UK: 0800 169 1679
customer@equiniti.com
www.equiniti.com/uk/contact-us
www.shareview.co.uk
Registered ADS holders
JPMorgan Chase Bank, N.A.
P.O. Box 64504
St. Paul,
MN 55164-0504
Overnight Mail:
JPMorgan Chase Bank, N.A.
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120-4100
International: +1 651 453 2128
USA: +1 888 737 2377
jpmorgan.adr@eq-us.com
www.adr.com/shareholder
How do I enquire about my pension with Shell?
How do I enquire about my pension with Shell?
If you are a member of the Shell Pensioners Association and are enquiring about your pension, please visit our website by clicking here. Alternatively, you can send an email to the email address below:
What are the business opportunities for Shell Lubricants?
What are the business opportunities for Shell Lubricants?
If you would require at least 100,000 litres of Shell branded lubricants per annum, kindly contact our New Business Service for further assistance. You may reach them by calling 0800 731 8888 and select option 4.
Otherwise, if your requirement is less than 100,000 litres per annum, you may get in touch with our preferred distributor, Certas Energy.
- lubricants@certasenergy.co.uk
- 0800 371 910 (England and Wales)
- 0845 604 6732 (Scotland)
How do I become a Shell Dealer or Retailer?
How do I become a Shell Dealer or Retailer?
With over 43,000 outlets across the globe, Shell is one of the world’s leading fuel retailers. Learn about the benefits of becoming a Shell Dealer or as a self-employed retailer by visiting Retail Business Opportunities and selecting one of the pages under the heading 'Work With Shell'.
Who do I contact about other business proposals?
Who do I contact about other business proposals?
Thank you for your enthusiasm in sending a business proposal. To further your proposal we advise you to please write to the following address:
FAO Category Manager
Shell UK Retail
Shell Centre
London
SE1 7NA
United Kingdom
If proposal is accepted, you will hear within 5-7 working days from the Category Manager who can be contacted via post only.
How do I get sponsorship from Shell?
How do I get sponsorship from Shell?
Shell has had a business in the UK for over 100 years and has a long history of supporting community projects near to our facilities throughout the UK.
At present, we provide community grants to groups which operate near our sites in Aberdeen, Bacton, Mossmorran and St Fergus.
These are provided both for ongoing community projects and for sponsorship of community events. Please visit grantstream.com to start an application.
Other Opportunities at Shell sections
Contact support
Service stations
Service stations
Chat with us anytime! Our Shell Virtual Assistant is available 24/7 to assist you. Simply click on the chat button at the lower right hand corner of the page to start a conversation.
If needed, our Shell Virtual Assistant can connect you to a live agent during business hours, Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Webform: Shell Service Station Enquiries
Shell GO+ Rewards
Shell GO+ Rewards
Chat with us anytime! Our Shell Virtual Assistant is available 24/7 to assist you. Simply click on the chat button at the lower right hand corner of the page to start a conversation.
If needed, our Shell Virtual Assistant can connect you to a live agent during business hours, Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Webform: UK Shell Go+ Rewards Enquiries
Email: GoPlusCSCUK@shell.com
Shell Recharge
Shell Recharge
Chat with us anytime! Our Shell Virtual Assistant is available 24/7 to assist you. Simply click on the chat button at the lower right-hand corner of the page to start a conversation.
If needed, our Shell Virtual Assistant can connect you to a live agent during business hours, Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Webform:
- Questions related to Home and Business charging: Home and Business
- Questions related about Account Deactivation: Account Deactivation
- Questions related to UK Shell Recharge Enquiries: UK Shell Recharge