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Customer Case Studies

Shell’s Customer Case Studies highlight how companies across diverse industries are improving performance, reducing downtime, and achieving greater efficiency with our advanced lubricant solutions. From fleet operations to heavy industry and manufacturing, these real-world examples showcase measurable results delivered through Shell’s technical expertise, innovative products, and trusted partnership.

Real‑World Results Across Industries

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Shell distributor NORDTEAM managing director sharing partnership and full lubricant solutions expertise

Distributor testimonial NORDTEAM

In the automotive and industrial sectors, Shell highlights its partnership with distributor NORDTEAM, showing how collaboration enables full lubricant solutions backed by strong technical, commercial and operational support.


Product
Shell Lubricants
Sector
Shell Brand
Application
General
Shell distributor Lippini Lubrificanti owner sharing experience and partnership with Shell

Distributor testimonial Lippini Lubrificanti

In the industrial sector, Shell highlights its long-standing partnership with distributor Lippini Lubrificanti, showing how collaboration and expertise help deliver value and support customers’ success.


Product
Shell Lubricants
Sector
Shell Brand
Application
General
Shell distributor Nelsa Lubrificanti representative sharing partnership and multi-sector expertise

Distributor testimonial Nelsa Lubrificanti

Across automotive, agriculture and industrial sectors, Shell highlights its partnership with distributor Nelsa Lubrificanti, showing how collaboration delivers innovation, high product quality and expert support to customers.


Product
Shell Lubricants
Sector
Shell Brand
Application
General
Truck fleet with Shell digital app tracking CO₂ emissions and energy performance

Shell Rimula - CO2 & Energy Tracker

In the commercial transport sector, Shell highlights how its CO₂ and Energy Tracker app helps customers monitor emissions, optimise energy use and support more efficient fleet operations.


Product
Shell Rimula
Sector
Truck Workshop Fleet, Truck, Bus
Application
Engine Oils
Truck fleet operated by Girteka Transport showcasing partnership with Shell for reliability and efficiency

Fleet testimonial Girteka Transport

In the fleet sector, Shell highlights its partnership with Girteka Transport, showing how collaboration and lubricant solutions help improve reliability, overcome operational challenges and keep fleets moving.


Product
Shell Lubricants
Sector
Fleet, Truck, Bus
Application
Engine Oils
Wheel loaders in quarry operation using Shell Rimula R6 LM oil for improved efficiency and longer oil life

Shell Rimula R6 LM 10W-40

A video testimonial shot in Walsall Wood Service workshop in UK. The story shows how Shell Helix as a brand can support local businesses. It is not just great products, but also smart digital tools and workshop solutions Shell offers to workshop owners to help them grow their business.


Product
Shell Rimula
Sector
Construction
Application
Engine Oils
Construction trucks using Shell Rimula R4 L oil to extend drain intervals and reduce maintenance

Shell Rimula R4 L 15W-40

Shell helped a fleet operator reduce total cost of ownership using Shell Rimula R4 L 15W-40, extending oil drain and filter intervals to cut maintenance and deliver savings of US$127,161.


Product
Shell Rimula
Sector
Construction
Application
Engine Oils
Construction crusher using Shell Tellus hydraulic oil to reduce downtime and maintenance

Shell Tellus S2 VX 46

Shell improved crusher reliability with Shell Tellus S2 VX 46, reducing downtime and maintenance costs by up to 79% through enhanced oil performance and condition monitoring.


Product
Shell Tellus
Sector
Construction
Application
Hydraulic Oils
Mining dump truck fleet using Shell Rimula oil and monitoring to extend engine life and reduce costs

Shell Rimula R4 L 15W-40

Shell helped extend engine life and reduce maintenance with Shell Rimula R4 L and LubeAnalyst, delivering significant cost savings.


Product
Shell Rimula
Sector
Mining
Application
Engine Oils
Mining dump trucks using Shell Spirax oil to extend drain intervals and reduce

Shell Spirax S5 CFD M 60

Shell helped a dump truck fleet extend final drive oil drain intervals by 100%, reducing maintenance and operating costs.


Product
Shell Spirax
Sector
Mining
Application
Finale drive and axle oils
Mining fleet with heavy equipment using Shell Rimula R4 X engine oil for extended drain intervals and reduced maintenance

Shell Rimula R4 X 15W-40

 Shell supported a large fleet operation by introducing Shell Rimula R4 X 15W-40, doubling oil drain intervals and reducing maintenance frequency, delivering significant cost savings and lower CO₂ emissions


Product
Shell Rimula
Sector
Mining
Application
Engine Oils
Mining excavator using Shell Rimula R6 M oil to extend drain intervals and improve operational efficiency

Shell Rimula R6 M 10W-40

Shell enabled a limestone operator to extend oil drain intervals with Shell Rimula R6 M 10W-40, reducing downtime and maintenance while maintaining engine protection and performance.


Product
Shell Rimula
Sector
Mining
Application
Engine Oils