Shell UK Customer Testimonials

Select Transport: Accessibility Transport

Description: Marc Waterfield, Co-Owner and Managing Director of Select Transport, a specialist in road collections and deliveries for the air cargo industry, tells us how their 16-year partnership with Shell Fleet Solutions has helped them to optimise their logistics operations. Watch their story here.

[Background music plays]

[Marc Waterfield faces the camera sitting in an office. He is wearing a Select Transport branded shirt. In the background, pens, sticky notes and a large image of a truck with the Select Transport Logo on the side of the vehicle can be seen out of focus.]

>> Marc: Select Transport is a family-owned business and we pride ourselves in maintaining the values set by my dad when he founded the company in 1998.

[A man walks into an office building. The building has a large sign above the entrance with Select Transport’s logo. The man is wearing black trousers with a Select Transport jacket and a backpack. The next shot shows a white Select Transport branded transit truck reversing into a garage, with a sign above saying Select Specialist Transport Solutions. Clearly visible on the side of the truck is the company logo with the phrase Select Specialist Transport Solutions.]

>> Marc: The reigns were passed to me in 2002 and it’s been my passion and drive ever since to grow the business to its full potential.

[The camera zooms in to the back of a stationary truck. Heavy goods are being lifted from the back of the truck to the ground. The next shot is of a man with a high visibility jacket driving a forklift. He is reversing into a large warehouse, with a large black box on the forklift.]

>> Marc: We specialise in road collections and deliveries for the air cargo industry, so we are based here at the World Freight Terminal, Manchester Airport.

[The camera shifts to a close shot of the side of a Select Transport branded truck. A man with a high visibility jacket standing to the side of the truck, audibly draws open the Select Transport branded curtains on the side of the truck to reveal a large crate of average sized brown cardboard boxes. The next shot shows the cab connecting to the trailer. The camera returns to the side of the truck with a man closing the door of the driver’s seat. A man driving a forklift moves towards the truck to lift the brown boxes out.]

>> Marc: We’ve really gone from strength to strength. We’ve seen an 83% growth year on year leading us to increasing our operational area. And we are continuing to expand and strengthen our 50 strong team of staff.

[The camera pans to a wide shot, showing a large warehouse with packaged goods and workers milling around. The next shot is a close-up of a man driving an orange Select Transport branded forklift and manoeuvring around a corner.]

[The camera shifts to a zoomed-in flashing red sign that says, X-RAY ON. The next shot shows a man, who’s slightly out of focus, sitting at a desk with a fan in clear view. The man is looking at a screen. The camera pans to the right to show a zoomed in package.]

>> Marc: We recently invested quarter of a million pounds into a state-of-the-art x-ray facility – we collect, we screen, we deliver into airlines, giving our customers a one-stop shop.

[The camera pans out to show the man at the desk operating a machine which is slowly moving a large package, protectively wrapped with the word Fragile stamped on it. The next shot shows Marc facing the camera sitting in an office. He is wearing a Select Transport branded shirt. In the background, pens, sticky notes and a large picture of a truck with the Select Transport Logo on the side of the vehicle can be seen out of focus. The shot changes to a zoomed in shot of Marc with a high visibility jacket at the warehouse, walking towards a crate of goods. The camera zooms out to show Marc walking towards a woman in dark trousers and a high visibility jacket, holding a clipboard. Marc stops, and they have a conversation.]

>> Marc: The key to our success is that we are a family run business, so we work closely as a team. Along the way, we have formed the right partnerships with suppliers that enables us to give a better offering to our customers.

[Marc faces the camera sitting in an office. He is wearing a Select Transport branded shirt. In the background, pens, sticky notes and a large picture of a truck with the Select Transport Logo on the side of the vehicle can be seen out of focus. The next shot shows Marc sitting in a cubicle, with his head to the back of the camera working on a laptop. He then picks up a telephone that is slightly out of shot and starts speaking into it. He puts the phone down before the scene ends.]

>> Marc: Our fleet is required to make roughly 300 journeys a week so having a fuel station where we need it is absolutely critical to efficient operations. Its savings like this that help us protect our bottom line.

[The next shot shows a hand holding an euroShell card with an online page in the background displaying the Shell logo and the words Shell Card Online. The shot shows the online page in focus before blurring out and focusing on the card.]

>> Marc: We decided to partner with Shell for their fuel card offering sixteen years ago.

[The next shot reveals a stationary Select Transport branded truck with the front facing the camera. A man in dark clothing with an ear piece walks towards the door of the driver’s seat, opens the door and climbs the stairs by the side of the door to enter it. The camera moves to another angle to show the man entering the truck and closing the door. The shot shifts back to its original angle and shows the man driving the truck out of shot.]

>> Marc: The large network of fuel stations gives us confidence we’re never too far away from a Shell site. Their station locator helps plan routes to reduce unnecessary detours – that makes a big difference.

[The camera moves to the inside of the front of the truck at the passenger’s seat. The truck is moving and the camera pans right from the front view of the truck to the man driving the truck, with the steering wheel in full view. The man has a stud in his ear, glasses sitting on top of his head and a visible bracelet on his right arm. The camera then zooms into the steering wheel with the driver’s hands gripping the wheel before moving up to the driver’s face as he looks ahead. The side view mirror is visible but slightly out of focus. The next shot shows the camera outdoors facing the side of the truck, with the truck moving out of the shot. The Select Transport branding is visible on the side of the truck.]

>> Marc: It’s also important to us that our drivers have nice facilities to stop off at – clean, a good selection of food and drink and access to toilets and Wi-Fi.

[The camera returns to a mid-shot of Marc facing the camera, sitting in an office. He is wearing a Select Transport branded shirt. In the background, pens, sticky notes and a large picture of a truck with the Select Transport Logo on the side of the vehicle can be seen out of focus. The next shot returns to the man in the truck, driving. He is reversing around a corner with a look of concentration on his face.]

>> Marc: Over the years, we have experienced some ups and downs along the road to growth but our account management team at Shell has stuck by us and been flexible to allow us to remain competitive.

[The camera moves externally to a close-up shot of the side of the truck with the Select Transport logo in full view. The truck is reversing. The next shot is a mid-shot of Marc facing the camera, sitting in an office. He is wearing a Select Transport branded shirt. In the background, pens, sticky notes and a large picture of a truck with the Select Transport Logo on the side of the vehicle can be seen out of focus.]

>> Marc: It’s something that has now paid off massively and we really value this open and honest approach. Our account manager from Shell, Suzy, is essentially part of the team – she understands the business and has the knowledge to create the right offering for us.

[The next shot is a mid-shot, with the camera focusing on the back of a white truck. The Select Transport logo and branding is in full view at the side and back of the truck. The next shot shows two men in dark clothing and high visibility jackets wheeling a black box out of a trailer towards another black box. They return to the trailer.]

>> Marc: Knowing that we have access to high quality fuels from Shell stations is very important. That way we know our vehicles are running efficiently so we can optimise our journeys.

[The next shot shows two black boxes on a lowered lift connected to the trailer. Initially zoomed in, the camera slowly zooms out. The next shot shows the back of an opened truck. A man in a high visibility jacket is standing on a platform next to a big red box that is lowering it from the trailer to the ground. There are other cargo and trucks visible in the shot.]

>> Marc: We are also looking to the future and the potential of alternative fuel options and it’s good to know that Shell has investment in this area, so we can move forward together.

[A man faces the camera in an office setting. He is wearing glasses, a white shirt and a multi-coloured tie with a silver laptop in front of him and a wallet next to it. There is a sign behind him that says, Select Specialist Transport Solutions. A whiteboard, printer and folders are in the background. He opens the laptop. The camera cuts to the screen of the laptop which shows the Shell Card Online View Transactions webpage. The next shot returns to the man in the office, using the laptop.]

>> Marc: We have access to our own online Shell portal. It provides information on the activity of our fleet, so we can track data such as our driver’s refuelling points.

[The next shot is of Marc facing the camera, sitting in an office. He is wearing a Select Transport branded shirt. In the background, pens, sticky notes and a large picture of a truck with the Select Transport Logo on the side of the vehicle can be seen out of focus.]

[The camera shifts to a close-up shot of the side of a Select Transport truck with many brown boxes visible inside. A man with a high visibility jacket standing to the side of the truck, draws close the Select Transport branded curtains on the side of the truck.]

>> Marc: The fact that we can access this easily and remotely, really saves time spent on administration when managing on and off the road spending.

[The next shot shows an HGV cab driving on a single road with the Select Transport logo in view.]

>> Marc: I’m really proud that we work with a premium supplier and one that we have developed a great relationship with. It gives me peace of mind that as we grow, they will be able to support us for years to come.

[The next shot is of Marc facing the camera, sitting in an office. He is wearing a Select Transport branded shirt. In the background, pens, sticky notes and a large picture of a truck with the Select Transport Logo on the side of the vehicle can be seen out of focus. The shot fades to black. The Shell logo appears on screen on a white background, with a final flourish of music.]

[Audio of Shell Jingle plays]

[End]