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Fuel Cards for your Fleet

Fuel Cards for your Fleet

The Shell Fuel and EV Card simplifies and secures payments for business fleets, covering all mobility needs with one card and one invoice. It can be used to access traditional fuels, our large network of EV charging, telematics, and road services, which enhances driver efficiency and reduces time spent on refuelling and administration.

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Explore the Shell Card

Shell card

Acceptance

The Shell Fuel Card is widely accepted and gives you access to a large network of fuel stations and over 40,000 EV charge points across the UK.

Sustainability

Access our end-to-end eco system of sustainable services to drive your fleet to Net-Zero, from EV charging solutions, carbon compensation , telematics and more.

Savings and Security

Our Shell Fuel Cards come RFID enabled and have Chip and Pin for extra security, enabling all transactions with one card and one invoice. Rely on Shell Fleet Hub

for alerts about suspicious card activity, secure online invoicing and more.

Fleet management

Choose from our range of fleet management solutions including:

Explore the benefits of the Shell Fuel Card

Network

With the Shell Fuel Card, your drivers can access almost every second petrol station in the UK1. Our extensive network includes over 1,100 Shell service stations, as well as access to over 2,500 partner networks such as Esso, Texaco, Gulf and more.

 

International network

With your Shell Fuel Card, you can access an international network of Shell and third-party stations suitable for HGVs and coaches across Europe, as well as dedicated truck parking and rest areas.

Use the station locator and easily plan your drivers’ routes across Europe, and identify the best value locations for them to refuel.

EV charging network

The Shell card also provides access to the UK’s largest charging network through Shell Recharge, with over 9,000 charge points owned and operated by Shell, along with over 40,000 EV charge points from our roaming partner networks. 

Tolling solutions for fleets

Our European tolling solution is integrated with the Shell Fuel Card and simplifies toll payment across more than 10 countries. Use the Shell fuel card to manage toll payments and reduce admin and the risk of fines for missed toll payments.

Shell Fleet Hub

Manage all your fleet’s fuel and EV transaction data in one place or integrate your transactions into your own fleet management portal with our API’s; reduce your administrative tasks and have total control over your entire fleet operation.

Shell Fleet App

The Shell Fleet App is a great way to manage mobility costs for small to medium businesses. Imagine, having the ability to manage your entire fleet costs from the palm of your hand.

Road Services

The Shell Fuel Card can be used to access and pay for road services , including dedicated truck parking, truck washing, tank cleaning and truck repair through our partnership with Travis Services. Book road services in advance via the Travis online portal and enjoy the benefits of a single payment solution with the Shell Card.

Reward your drivers with Shell GO+ Rewards

Encourage your drivers to refuel at Shell and reward them with loyalty points to which they can use on deli by Shell, coffees, fuel transactions and more! Whether you’re driving a HGV or any other vehicle, download the Shell App and start saving!

One card, One invoice for all your mobility needs

Read the transcript

Title: { One card, one invoice for all your mobility needs }

Duration: {0:30} seconds

Description:

{Enter a concise description of the video (1 sentence). }

{Learn more about how our Shell Card can improve your total cost of ownership.}

{ One card, one invoice for all your mobility needs }

[Background music plays]

{uplifting music}
[Animated sequence]
{Describe the animation/imagery that is displayed, e.g. Stylised line animation of pastoral landscape. Pigs in field with trees. Zooming to ascending space shuttle. Simulated binary code and DNA sequence.}
[Text displays]
{Manage your fleet’s day-to-day expenses with the Shell Card. Shell Recharge. Shell Card. One card to manage all your mobility needs…
Supports Telematics data collections for operational insights
Easier management of fuel and non-fuel relations transactions from lubricants to vehicle wash
Enhanced security with Chip and PIN and E-Pin notifications
Traditional and alternative low carbon fuels with Shell TapUp
One invoice for all your mobility needs
For improved convenience, control, security, sustainability, savings
Shell Card
Music played in the background}
{Section subheader, e.g. scene transition/break}
[Visuals]
{Visual transition/change, e.g. Split screen, video footage, etc.}
{Shell Card is on display and moves to the left and right}
{messages appear and come up from the bottom the screen six times}
{a message appears}
{ripples in the background and the Shell Pecten appears}

References

The Shell Card gives you access to over 3,600 sites (including partner stations) in the UK, and as of December 2023, there were 8,353 petrol stations in the UK UK: petrol station sites by brand 2023 | Statista

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Fuel Card FAQs

What is the Shell Card?

The Shell Card is a fuel card you can give your drivers to pay for a range of products, including traditional fuels , EV charging, and monitoring expenses – without the interest charges of a standard credit card. It enables fleet managers to have visibility over fleet spending through Shell Fleet Hub as well as offering other tools to optimise fleet management, for example fraud and security services.

How do you use the Shell Card?

When one of your drivers fills up at a Shell (or partner) fuel station, they can simply present their Shell Card or Shell Fuel Card to the cashier. They can collect the receipt as proof of purchase, and the company will be billed directly.

Where can I use my Shell fuel card?

The Shell Card can be used at any Shell or partner fuel station across the UK, Scotland and Northern Ireland. Partner stations include Esso, Texaco, Welcome Break and other major names nationwide. Or your fuel card can be a single card which gives you access to Shell stations only.

To find your nearest fuel station , visit our station locator here

To find your nearest EV charge point, visit out station locator here

Who is eligible for the Shell Card?

Any business using one or multiple vehicles is eligible for the Shell Card – as long as the business has been operating for one year or more and passes a credit check. And how you manage your cards depends on the size of your fleet. If it’s under 10 vehicles, you need the Shell Fleet App and you have access to an entirely digital fleet management system from any device. Larger fleets (more than 11 vehicles) will be allocated a dedicated account manager, access to our customer service call centre and the Shell Fleet Hub, your online access to all your Shell Fuel Card data.

How do I manage my fuel card?

Our digital platform, Shell Fleet Hub, enables you to stay on top of your business and improve fleet efficiency. With Shell Fleet Hub, you can oversee your Shell Card, vehicle information, and manage fleet finances all in one place. This platform streamlines administrative tasks and gives you complete control over your fleet operations.

How do I apply for a fuel card ?

To apply for a fuel card, simply fill out the form at the bottom of the page.

FAQs for existing Shell Card owners

For guidance on how to use Shell Fleet Hub , please visit the FAQs

for detailed instructions on how to perform specific tasks.

How do I check my card limits?

The person who manages the Shell Card contract, most often the fleet manager, can check card limits on the Shell Fleet Hub. They set the card limits, which we can’t change unless the recognized fleet/Shell Card manager requests us to via email.

How do I change my card limits or transaction counts?

The person who manages the Shell Card contract, most often the fleet manager, has access to the Shell Fleet Hub. Here they can make or amend any card limits one by one – up to the maximum default limits. Our customer service team can’t change these limits without upfront email confirmation from the named contract manager.

How to download transactional data/invoices from the last 2 years?

As the Shell Fleet Hub only holds transactional reports from the last 24 months (and in some cases, 3 months), you’ll need to email our Customer Support team for access to anything older. Larger companies with non-standard reporting needs may also set up an API to access to all data directly through your own portals. Contact our Customer Support team for information and pricing.

To download transactional data from within the last 2 years , please visit this article

What should I do if a driver’s card is being declined and they can’t pay?

In the first instance, drivers should contact the person in their company who manages the fuel cards. They can check the Shell Fleet Hub to see if the card is still active. If it is, and the driver is using the right PIN, get in touch with our Customer Support System team and we’ll help you find the problem. Please note, our Customer Support team can’t change the PIN or credit limits over the phone. They will need written confirmation from the named person who manages the fuel cards to make any changes.

What should I do if I haven’t received the PIN for my Shell Card?

After a card has been registered, it usually takes 48 hours for you to receive your PIN. If you haven’t after this time is up – and you’ve checked that your address is correct – then you can ask for the PIN to be resent via the Shell Fleet Hub. For any further help with this or if you’re having trouble accessing the Shell Fleet Hub, contact our Customer Support team.

What do I do if I’ve forgotten my card PIN?

You can request a PIN reminder on the Shell Fleet Hub. Get in touch with our Customer Support team if you’re having trouble accessing it.

What to do if my card is blocked?

 For information on how to unblock cards, please visit this article here

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