What is Shell Recharge?
Shell Recharge is Shell’s on-forecourt Electric Vehicle (EV) charging service.
How many Shell Recharge locations are open?
Shell Recharge will be available at around 150 service stations across the UK by the end of 2020. Please see the Shell Recharge app for an up to date list of stations.
What speed are Shell Recharge chargers?
Shell offers rapid and high power charging, with speed of 50kW and 150kW respectively. Shell’s plan is to install hundreds more charge posts on retail sites across the UK over the coming years, aligning with customer demands
Where can I find my nearest Shell Recharge location?
A full list of sites offering Shell Recharge posts are available on the Shell Recharge app. This is updated as new locations open.
How did Shell select site locations?
Many of the Shell Recharge charging posts are located in areas where we know there is an established population of electric vehicle drivers. We selected service stations where we already have space for drivers to park and charge their vehicles, as well as those that offer facilities for drivers to use while they wait, including coffee, free WIFI, toilets and snacks.
When will you be opening more Shell Recharge sites? When will there be one in my area?
We will continue to roll our Shell Recharge sites regularly over the coming years in line with customer demand. Roll out plans include engaging with EV drivers to ensure we continue to meet the needs of our customers across the UK.
How many charge posts are provided at each site? Can I check the charge post is available / book one before I arrive?
Most of our sites have one post available. We are working on providing multiple posts on as many sites as possible. Although customers cannot reserve a charging post in advance, you can check if the charge post is available using the Smoov or Shell Recharge apps. Within the apps, Shell Recharge locations are marked with the Shell logo above a circle. This circle appears green when the charge post is available and red when in use
How many locations are you planning in 2020? What’s your long-term plan?
Plans for the introduction of further Shell Recharge locations will be informed by the usage of the service at our current locations, including engaging with EV drivers to ensure we continue to meet the needs of our customers across the UK. It is our ambition to have 150 charge posts by the end of 2020.
How much does Shell Recharge cost?
Shell Recharge costs 35p per kilowatt hour. and there are three ways to pay. With a contactless payment card, with the Shell Recharge app or a charge card.
How do I pay for Shell Recharge? Do I have to be a member?
Shell Recharge operates on a pay-as-you-go basis, with no subscriptions. There are three ways to pay, with a contactless payment card, with the Shell Recharge app or a charge card. The price is the same for each payment method.
Why are you using mobile phone payment? I thought you weren’t allowed to use mobiles on a forecourt?
It is safe to use a mobile phone while in the shop or from inside your car on a forecourt, but not outside the vehicle. Once payment for Shell Recharge has been completed, customers are asked to put their phones away.
