This Privacy Policy may be changed over time. In case such amendments are made you will be asked to accept the amended Privacy Policy the next time you use the App.

  1. When is this Privacy Policy applicable?
    This Privacy Policy is applicable to the processing of your personal data as a result of downloading and registration of the App and being a user of the App. In the App you may find links to other websites or applications. While these websites and applications are selected with care, Shell is not responsible for the processing of your personal data through these other websites or applications. The Privacy Policy is therefore not applicable to the use of such websites or applications.
  2. For what purpose do we process your personal data?
    • Operation of the App
      We process your personal data to be able to provide you with the services under the App related to Shell HR Recruitment activities.

      Creating a candidate profile: if you decide to create a profile to become a member of the Shell Talent Community (, we will ask you for your name, e-mail address, contact details, education, professional experience, and your field of Interest.
    • Customer service and relationship management
      If you contact our Customer Service Centre with a question or a complaint regarding the App, we may ask you for certain information to identify yourself and to help us respond to your enquiry. We use any personal data supplied only for this purpose and to improve our customer support services.
    • Development and improvement of products and services
      Shell may conduct market research regarding the operation of the App with its customers through the use of surveys. We use your responses to such surveys for quality assessments and to improve your customer experience.
    • Technical and functional management of the App
      When you download and/or use the App, we process some technical information about you (such as the IP address of your computer, tablet or smartphone, details of the pages you visited on the App, the web browser you use to surf, previous/subsequent sites you have visited and the length of your visits) to provide you the functionalities of the App. With this technical information we are able to manage the App, for example to resolve technical failures or to improve the App’s reliability.
    • Feedback and forum facilities
      If at any time the App offers any feedback and/or forum facilities (or similar), Shell may collect the information that you disclose in using such facilities. Such information will be used in accordance with this Privacy Policy. Please note that Shell cannot be held responsible for other parties' use of the personal data which you make available to such third parties through any feedback or forum facilities in this application. Please be careful about what personal data you disclose in this way.
  3. Who has access to your personal data?
    Shell uses third parties for certain processing operations. The collected personal data may be transferred to authorized third parties, which may be located outside of Canada as part of the services offered to you. Shell has taken the required organizational and/or contractual measures to ensure that your personal data is exclusively processed for the purposes mentioned above and that adequate levels of protection have been implemented in order to safeguard your personal data.

    Except as set out in this Privacy Policy, we will not disclose any personal data without your permission unless we are legally entitled or required to do so by law.
  4. For what period do we retain your personal data?
    Your personal data shall be processed as long as you remain the user of the App. We will also close your account (if applicable) as soon as reasonably possible upon your request to end your relationship with Shell. We will also close or deactivate accounts that are used in violation of this Privacy Policy or applicable Terms and Conditions.
  5. Sharing content through social media
    If you choose to share content through social media such as LinkedIn, Facebook and/or Twitter, your personal data will also be visible to all the visitors of your personal webpage on LinkedIn, Facebook and/or Twitter. On the use of such social media websites only the terms and conditions (including the privacy policy) of the social media website apply. Shell is not responsible for the processing of personal data or the privacy policy of such social media websites, and this Privacy Policy is therefore not applicable.
  6. The use of cookies
    This App uses cookies. A cookie is a small text file that we send to the application or your internet browser so that we are able to recognize your browser when you return. Cookies can collect data on the use of the application or website such as which pages are visited and the duration of a user session. When you use the application or website, the cookie sends data to Company. For further information on Shell’s use of cookies, including how to reject or block some or all cookies, please visit: