{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Shell Fuel Card privacy","text":"\u003Cp\u003EShell Card values your personal data, so we've put together some information on our approach to GDPR for our customers.\u003C/p\u003E\r\n","links":[{"name":"Shell Fuel Card privacy","value":"https://www.shell.co.uk/business/shell-fleet-solutions/the-shell-card/privacy.html"}],"image":{"src":"https://www.shell.co.uk/business/shell-fleet-solutions/the-shell-card/privacy/_jcr_content/root/metadata.shellimg.jpeg/1688657730759/trucks-on-the-road.jpeg","alt":"Your Shell Card Privacy Statement","width":1900,"height":1072},"tags":[{"name":"B2B","value":"shell:business/b2b"}]},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://www.shell.co.uk/business/_jcr_content/root/header/inherited.model.json","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Home","value":"https://www.shell.co.uk/"},{"name":"Business","value":"https://www.shell.co.uk/business.html"},{"name":"Shell Fleet Solutions","value":"https://www.shell.co.uk/business/shell-fleet-solutions.html"},{"name":"Shell Card","value":"https://www.shell.co.uk/business/shell-fleet-solutions/the-shell-card.html"},{"name":"Shell Fuel Card privacy","value":"https://www.shell.co.uk/business/shell-fleet-solutions/the-shell-card/privacy.html"}]},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader","color":"brand1","model":{"title":"Your Shell Card Privacy Statement","text":"\u003Cp\u003EWe value you and your data, and we want to ensure your personal data is processed and used in a transparent manner, in line with the GDPR. On this page, you will find useful information on our approach to GDPR - we trust this will be useful to you.\u003C/p\u003E\r\n\r\n\r\n\r\n\r\n"},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/main/section/item"},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/main/section/text","model":{"text":"\u003Cp\u003EThis Privacy Statement supplements the Privacy Notice - Business Customers, Suppliers and Business Partners available at \u003Ca href=\"https://www.shell.com/privacy.html\"\u003E\u003Cb\u003Ewww.shell.com/privacy.html\u003C/b\u003E\u003C/a\u003E and in your location at \u003Ca href=\"https://www.shell.co.uk/business/shell-fleet-solutions/the-shell-card/privacy..html\"\u003E\u003Cb\u003Ehttps://www.shell.co.uk/business-customers/shell-fuel-card/your-shell-card-privacy-statement.html\u003C/b\u003E\u003C/a\u003E.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/main/section/text_1552903595","model":{"title":"What does this supplementary Privacy Statement cover?","text":"\u003Cp\u003EThis supplementary Privacy Statement provides information about personal data which are collected and processed in connection with the services provided by Shell Fleet Solutions business including the Shell Fuel Card (‘\u003Cb\u003ESHELL FLEET SOLUTIONS SERVICES\u003C/b\u003E’) as well as your visits to Shell websites related to the Shell Fleet Solutions Services. For all other interaction with a company or companies within the Shell group of companies (‘Shell’) please refer to the relevant privacy notice at \u003Ca href=\"https://www.shell.com/privacy.html\" target=\"_blank\"\u003E\u003Cb\u003Ewww.shell.com/privacy.html\u003C/b\u003E\u003C/a\u003E and from the Shell website in your location.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/main/section/text_1443578112","model":{"title":"Source of data","text":"\u003Cp\u003EIf you have not provided your personal data directly to Shell, Shell has obtained your personal data from your employing or contracting company or from your leasing or fleet management company.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/main/section/text_428953761","model":{"title":"What personal data do we process about you?","text":"\u003Cp\u003EIn addition to the personal data set out in the relevant privacy notice referred to above and depending on the exact services used by you and your company, Shell may process some or all of the following types of data:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Euser ids, marketing and language preferences;\u003Cbr\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003EDirector’s (and other associated persons’) details including name and date of birth where these are required for trade compliance, anti-money laundering and anti-bribery and corruption purposes / credit checking;\u003C/li\u003E\r\n\u003Cli\u003ETransaction details including driver’s name, card number, vehicle identifier, products purchased, date, time and location;\u003C/li\u003E\r\n\u003Cli\u003ECCTV images at Shell Retail locations for safety, security, fraud management and\u003Ci\u003E \u003C/i\u003Eoperational purposes;\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/main/section/text_775174919","model":{"title":"Who is responsible for any personal data collected?","text":"\u003Cp\u003EYour local Shell fuel cards contracting company: Shell U.K. Oil Products Ltd (Shell Centre, London, SE1 7NA) and affiliated companies within the Shell group of companies.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/main/section/text_1953116872","model":{"title":"For what purposes do we process your personal data?","text":"\u003Cp\u003EAs well as the purposes set out in the relevant privacy notice referred to above Personal Data supplied by a customer to apply to use the \u003Cb\u003ESHELL FLEET SOLUTIONS SERVICES\u003C/b\u003E and/or collected through the use of \u003Cb\u003ESHELL FLEET SOLUTIONS SERVICES\u003C/b\u003E, will be processed for the purposes of;\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Eprocessing the application;\u003C/li\u003E\r\n\u003Cli\u003Eestablishing a cardholder’s identity if requested by your employing or contracting company;\u003C/li\u003E\r\n\u003Cli\u003Ecompleting credit checks in relation to key individuals per customer such as company directors. We do not credit check each individual cardholder;\u003C/li\u003E\r\n\u003Cli\u003Eoperating the account(s) and facilitating access to and use of the online services relating to the\u003Cb\u003E SHELL FLEET SOLUTIONS SERVICES\u003C/b\u003E;\u003C/li\u003E\r\n\u003Cli\u003Eassessing and/or reviewing the card status and/or purchase record of the Shell Fuel Card on an ongoing basis;\u003C/li\u003E\r\n\u003Cli\u003Emonitoring volume and spend information;\u003C/li\u003E\r\n\u003Cli\u003Eregistration for other related services and different payment methods (e.g. mobile payments via the Shell App);\u003C/li\u003E\r\n\u003Cli\u003Efor safety and security reasons, in particular, to protect the personnel and assets of Shell and its customers and to protect our customers when using products with special handling requirements e.g. GTL.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/main/section/text_1744250957","model":{"title":"Additional information for users of Telematics services","text":"\u003Cp\u003EIf your vehicle is fitted with a Shell issued telematics device, Shell may also collect information about:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Eyour vehicle’s location which can be used to calculate e.g. vehicle speed, route taken;\u003C/li\u003E\r\n\u003Cli\u003Ewhether the vehicle is stopped;\u003C/li\u003E\r\n\u003Cli\u003Eyour vehicle’s acceleration, deceleration (braking) and cornering;\u003C/li\u003E\r\n\u003Cli\u003Ewhether the seat belt is used;\u003C/li\u003E\r\n\u003Cli\u003Einformation from your vehicle’s engine (e.g. engine speed), electrical system (e.g. battery voltage) and warning system (e.g. engine warning light on);\u003C/li\u003E\r\n\u003Cli\u003Evehicle refuelling or charging.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EShell may use these data in combination with other data we hold about you, e.g. fuel card transactions, to provide analysis requested by your employing or engaging company to better understand driving style, safety, vehicle performance and routing information.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/main/section/text_1183280022","model":{"title":"Communication and Marketing","text":"\u003Cp\u003EYou may receive offers on behalf of the relevant business customer. On all occasions you or your company’s authorised representative will be given the opportunity to use the unsubscribe functionality through the different digital channels we use to interact with you. For more information please refer to the Privacy Notice - Business Customers, Suppliers and Business Partners mentioned above.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/main/section/text_1166562855","model":{"title":"Credit Checks","text":"\u003Cp\u003EWhen processing an application and during the term of any \u003Cb\u003ESHELL FLEET SOLUTIONS SERVICES\u003C/b\u003E agreement, we may assess the creditworthiness of the company/business applying, as well as that of key individual(s) associated with that business e.g. company directors. We use authorized third party credit checking agencies for this purpose who will use credit scoring or other automated decision-making processes; and records held by credit reference agencies. If you have any queries please refer to the Contact Details section below.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/main/section/text_1011409046","model":{"title":"Who will we share your personal data with?","text":"\u003Cp\u003EIn addition to the categories of recipients set out in the relevant privacy notice referred to above your personal data may be shared with:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Ethe company (that is the \u003Cb\u003ESHELL FLEET SOLUTIONS SERVICES\u003C/b\u003E customer) which ordered the \u003Cb\u003ESHELL FLEET SOLUTIONS SERVICES\u003C/b\u003E on your behalf;\u003C/li\u003E\r\n\u003Cli\u003Ethe participants involved in providing the \u003Cb\u003ESHELL FLEET SOLUTIONS SERVICES\u003C/b\u003E, such as the retailers, authorised toll service providers and/or any other company that is permitted to supply products and/or services to \u003Cb\u003ESHELL FLEET SOLUTIONS SERVICES\u003C/b\u003E users;\u003C/li\u003E\r\n\u003Cli\u003Ecredit reference, screening and/or fraud prevention agencies as well as referees, guarantors or other persons providing references or security in relation to your business’s obligations;\u003C/li\u003E\r\n\u003Cli\u003Ecustomer’s third party partners - in the event your company has chosen to work with a third party service provider (e.g. fleet management companies, leasing companies), for the purpose of enabling the third party to provide the services you require (e.g. management information, consolidated invoicing).\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/main/section/text_2474115","model":{"title":"How long do we hold your personal data for?","text":"\u003Cp\u003EShell will only hold your personal data for as long as is necessary to meet business, legal or fiscal requirements.\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003EPersonal data contained in invoices, transaction files, correspondence with customers and requests to issue new fuel cards - 10 years;\u003C/li\u003E\r\n\u003Cli\u003EContracts (which contain contact details) - the life of the contract plus 20 years;\u003C/li\u003E\r\n\u003Cli\u003EOther contact data and cardholder data – life of contract plus 4 years;\u003C/li\u003E\r\n\u003Cli\u003ETelematics data – 3 years\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/main/section/text_1792967528","model":{"title":"Who can you contact if you have a query, concern or complaint about your personal data?","text":"\u003Cp\u003EYou can contact SHELL FUEL CARD Customer Service Center at \u003Ca href=\"mailto:generalcardrequests-uk@shell.com\" target=\"_self\"\u003E\u003Cb\u003Egeneralcardrequests-uk@shell.com\u003C/b\u003E\u003C/a\u003E or 0800 731 31 31 if required.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/the-shell-card/privacy/jcr_content/root/main/section/text_1362985266","model":{"title":"Changes to this supplementary Privacy Statement","text":"\u003Cp\u003EThis supplementary Privacy Statement and the Privacy Notice - Business Customers, Suppliers and Business Partners may change over time. 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