{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Shell Recharge Solutions and 50five sign an agreement to collaborate on Home and Workplace Charging in Europe","text":"Shell Recharge Solutions EU (SRS) has signed an agreement with 50five - a Netherlands-based EV charging solutions provider to support home and workplace charging in Europe.","links":[{"name":"Shell Recharge Solutions and 50five sign an agreement to collaborate on Home and Workplace Charging in Europe","value":"https://www.shell.co.uk/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe.html"}],"date":"2024-12-24T12:30:00Z","tags":[{"name":"Press","value":"shell:business/about-us/press"}]},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://www.shell.co.uk/business/_jcr_content/root/header/inherited.model.json","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Home","value":"https://www.shell.co.uk/"},{"name":"Business","value":"https://www.shell.co.uk/business.html"},{"name":"Shell Fleet Solutions","value":"https://www.shell.co.uk/business/shell-fleet-solutions.html"},{"name":"Fleet Management, Blogs, News and Views","value":"https://www.shell.co.uk/business/shell-fleet-solutions/news-and-views.html"},{"name":"Shell Recharge Solutions and 50five sign an agreement to collaborate on Home and Workplace Charging in Europe","value":"https://www.shell.co.uk/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe.html"}]},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader.Date","color":"inherited","model":{"title":"Shell Recharge Solutions and 50five sign an agreement to collaborate on Home and Workplace Charging in Europe","text":"\u003Cp\u003EShell Recharge Solutions EU (SRS) has signed an agreement with 50five - a Netherlands-based EV charging solutions provider to support home and workplace charging in Europe.\u003C/p\u003E\r\n\r\n\r\n","date":"2024-12-24T12:30:00Z"},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/main/section/page_header"},{"organism":"PromoSimple.Text","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/main/section/text","model":{"text":"\u003Cp\u003EShell Recharge Solutions EU (SRS) has signed an agreement with 50five - a Netherlands-based EV charging solutions provider to support home and workplace charging in Europe. Once the transaction is complete, 50five will assume SRS’ s installed base of home and workplace charger contracts in six markets: the UK, Netherlands, Germany, France, Belgium, and Luxembourg.\u003C/p\u003E\n\u003Cp\u003EAs part of the agreement, Shell and 50five will continue to provide integrated e-Mobility solutions for leasing companies and corporate fleets. Shell will offer on-the-go charging and fleet solutions through its Mobility Service Provider services, such as payment through its Shell Card, while 50five will install and operate charge points at home and workplace locations.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003EXifeng Wu, SVP Mobility Network and E-Mobility said\u003C/b\u003E: “We’re delighted to collaborate with 50five, who has a proven track-record on delivering excellent customer service across the home and workplace charging segment. We look forward to working with 50five as we continue to focus on providing better public charging experiences at locations such as our retail stations, on-street and destinations. E-mobility is a crucial growth area for Shell; we already have around 70,000 public charge points today, with continued global investments planned for the coming years.”\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003EManfred Klumpenaar, CEO 50five Group said: \u003C/b\u003E“The integration of Shell Recharge Solution’s installed base of home and workplace chargers allows us to continue to develop and strengthen our role as a leading Charge Point Operator in Europe. Our mission has always been to provide high quality services to our customers, wherever and whenever they are needed. We look forward to welcoming our new colleagues and customers, and to working together on expanding our European EV charging network”\u003C/p\u003E\n\u003Cp\u003EOnce the transaction is complete, 50five will begin the technical process of migrating Shell Recharge Solutions’ charge points to its operations, with customers contacted directly with further details regarding the transfer.\u003C/p\u003E\n\u003Cp\u003ESRS will continue to operate the home and workplace chargers in other markets not being taken over by 50five, while it continues to explore other potential external partnerships.\u003C/p\u003E\n\u003Cp\u003EShell has successfully expanded its public charging offer to 30 markets, with more than 70,000 public charge points globally, including 1,800 public charge points in the Netherlands alone. In the Netherlands and other European markets, Shell will also continue to offer e-depot charging solutions for commercial fleets of electric trucks.\u003C/p\u003E\n\u003Cp\u003EExisting customers with a charge point at home or in their workplace can also be assured that they will be contacted directly regarding the migration and there will be no disruption to the products and services. However, if they have any questions or concerns, they can contact \u003Ca href=\"mailto:customerservice@shellrecharge.com\"\u003Ecustomerservice@shellrecharge.com\u003C/a\u003E\u003C/p\u003E\n\u003Ch3\u003E\u003Cb\u003EAbout Shell Mobility\u003C/b\u003E\u003C/h3\u003E\n\u003Cp\u003EShell is one of the world’s largest mobility retailers with more than 47,000 Shell-branded mobility locations in more than 80 markets. With Shell Recharge being present in more than 30 countries, we are also one of the largest EV charging companies globally in terms of country reach.\u003C/p\u003E\n\u003Cp\u003EEvery day, around 33 million customers visit our mobility locations for an evolving range of quality fuels, including electric vehicle charging, and convenience and non-fuel products and services. Shell currently has around 70,000 public charge points at retail sites, forecourts, on-street locations, mobility hubs and destinations like supermarkets.\u003C/p\u003E\n\u003Ch3\u003E\u003Cb\u003EAbout 50five:\u003C/b\u003E\u003C/h3\u003E\n\u003Cp\u003E50five was founded in 2016 by its existing management team and is a Charge Point Operator (CPO) headquartered in ‘s Hertogenbosch, The Netherlands. 50five provides integrated, A to Z e-mobility solutions, including energy management, energy storage and Charging as A Service with a current customer base of more than 35.000 charge points. 50five is present in 6 European countries, dedicated to offering the best EV experience, with the ambition to become the largest Charge Point Operator in Europe by 2030.\u003C/p\u003E\n"}}],"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/main/section","model":{}},{"organism":"Container.Section","color":"inherited","children":[{"organism":"Container.FAQ","children":[{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/main/section_83673876/list/list_item","model":{"title":"1) I have a charge point installed in my home or workplace, what does this mean for me?","text":"\u003Cp\u003EFor the time being, nothing. Once the transaction is completed, 50five and SRS will begin the technical process of migrating the charge points to 50five's operations. Following the migration, 50five will operate and support the charge points.\u003C/p\u003E\r\n\u003Cp\u003EUntil then, SRS will continue to manage the charge points, and you can reach us through your usual channels for any operational issues or questions regarding the services. Together with 50five, we are committed to ensuring business continuity and minimizing disruption for our existing Home & Workplace customers. We will keep you proactively and properly informed as we progress with the transaction.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/main/section_83673876/list/list_item_1203623720","model":{"title":"2) Will my billing change? Do I need to update my payment details?","text":"\u003Cp\u003EUntil the migration is complete, there are no changes to existing billing and invoices process for your Home and Workplace Charging solutions. Once the charge points are migrated, your billing for any new and recurring services will switch to 50five.\u003C/p\u003E\r\n\r\n\u003Cp\u003EAs we approach the transition, we will get in touch with you to explain how the chargers will be migrated. Until then, there is no change to your charging experience and no action needed from you. The billing process for the Shell Recharge Card and/or Shell Recharge App will not change.\u003C/p\u003E\r\n\r\n\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/main/section_83673876/list/list_item_405382401","model":{"title":"3) Will I still be able use my Shell Recharge app or card with my home charger?","text":"\u003Cp\u003EUntil the migration is complete, there are no changes to the existing products and services you enjoy today.\u003C/p\u003E\r\n\u003Cp\u003EOnce the charge points are migrated, you will switch to using tools and applications to manage your charge point as provided by 50five. You can continue to use your Shell Card with the home charger after the migration.\u003C/p\u003E\r\n\u003Cp\u003EAs we approach the transition, we will get in touch with you to explain how the chargers will be migrated. We will work together with 50five to provide clear guidance regarding the changes in your experience and how to navigate any new tools, applications and functionality available.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/main/section_83673876/list/list_item_1106375289","model":{"title":"4) When should I expect to hear from 50five?","text":"\u003Cp\u003EFor now, we will continue to be your point of contact for any questions or issues regarding your home and workplace chargers.\u003C/p\u003E\r\n\u003Cp\u003EAs we approach the transition, we will get in touch with you to explain how the chargers will be migrated. During this time, we will work together with 50five and yourself to ensure business continuity and minimise disruptions to the services we provide.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/main/section_83673876/list/list_item_1427828925","model":{"title":"5) What happens if I have an issue with my chargers? Who should I contact?","text":"\u003Cp\u003EFor now, we will continue to be your point of contact for any questions or issues regarding your home and workplace chargers. Please continue to use existing support channels through SRS for this purpose.\u003C/p\u003E\r\n\u003Cp\u003EAs we approach the transition, we will get in touch with you to explain how the chargers will be migrated. We will work together with 50five to provide clear guidance on the support journey following the migration.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/main/section_83673876/list/list_item_1082829951","model":{"title":"6) I have ordered charge points that have yet to be installed. What will happen with these orders?","text":"\u003Cp\u003EWe will honour any existing orders for new and replacement charge points in line with agreed terms.\u003C/p\u003E\r\n\u003Cp\u003EDepending on the delivery date of the order and the timelines for the migration, existing orders might be installed and operated directly by 50five. We will keep you proactively and properly informed of any developments related to the fulfilment of orders.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/main/section_83673876/list/list_item_1373679385","model":{"title":"7) My chargers are still in warranty. Will this impact my warranty?","text":"\u003Cp\u003ENo, your warranty will not change. As part of the transfer, 50five will take over existing warranty obligations for the installed base of chargers.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/main/section_83673876/list/list_item_1438064130","model":{"title":"8) I have a Shell Recharge Solutions card that I use for my home chargers and for public charging. What will happen with this?","text":"\u003Cp\u003EThere will be no change to the way you can use the Shell Recharge Card or App, including the billing process for public charging.\u003C/p\u003E\r\n\u003Cp\u003EYou can continue to use your Shell Card with the home charger after the migration to 50five. You will receive further information about the migration of your home charge point. Also, you can continue using the Shell Recharge Card and/or App, across the 700,000 charge points in our own and partner network across Europe, the UK and beyond.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/main/section_83673876/list/list_item_625477124","model":{"title":"9) Will there be changes to Shell's public charging or roaming network in Europe?","text":"\u003Cp\u003EThere will be no changes to our public charging services. Shell Recharge gives access to 700,000 charge points across Europe. This includes our Mobility sites, retail destinations and our integrated network of roaming partners. Unlock any charge point in the network with one single account and pay one monthly bill. For more information, see our website \u003Ca href=\"https://www.shellrecharge.com/\" target=\"_blank\"\u003Ewww.shellrecharge.com\u003C/a\u003E\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/main/section_83673876/list","model":{}}],"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/main/section_83673876","model":{"title":"FAQs"}}],"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/main","model":{}},{"organism":"Container.Footer","children":[{"organism":"Breadcrumb.Large","model":{"links":[{"name":"Home","value":"https://www.shell.co.uk/"},{"name":"Business","value":"https://www.shell.co.uk/business.html"},{"name":"Shell Fleet Solutions","value":"https://www.shell.co.uk/business/shell-fleet-solutions.html"},{"name":"Fleet Management, Blogs, News and Views","value":"https://www.shell.co.uk/business/shell-fleet-solutions/news-and-views.html"},{"name":"Shell Recharge Solutions and 50five sign an agreement to collaborate on Home and Workplace Charging in Europe","value":"https://www.shell.co.uk/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe.html"}]},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/footer/breadcrumb"},{"organism":"Container.Raw","ref":"https://www.shell.co.uk/business/shell-fleet-solutions/_jcr_content/root/footer/inherited.model.json","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/footer/inherited","model":{}}],"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe/jcr_content/root/footer","model":{}}],"id":"/conf/shell/settings/wcm/templates/base/structure/jcr_content/root","model":{}}],"model":{"title":"Shell Recharge Solutions and 50five sign an agreement to collaborate on Home and Workplace Charging in Europe","text":"Shell Recharge Solutions EU (SRS) has signed an agreement with 50five - a Netherlands-based EV charging solutions provider to support home and workplace charging in Europe.","date":"2024-12-24T12:30:00Z","links":[{"name":"canonical","value":"https://www.shell.co.uk/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe.html"},{"name":"hierarchy","value":"en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe"},{"name":"homeTitle","value":"Business"},{"name":"homeUrl","value":"https://www.shell.co.uk/business.html"},{"name":"locale","value":"en-GB"},{"name":"title","value":"Shell Recharge Solutions and 50five sign an agreement to collaborate on Home and Workplace Charging in Europe | Business"},{"name":"textDirection","value":"ltr"},{"name":"template","value":"base"},{"name":"contentPath","value":"/content/shell/countries/united-kingdom/en_gb/business/shell-fleet-solutions/news-and-views/shell-recharge-solutions-and-50five-sign-an-agreement-to-collaborate-on-home-and-workplace-charging-in-europe"},{"name":"externalDisclaimerText","value":"Shell plc Legal Disclaimer\r\n\r\nYou are now leaving the Shell UK website.\r\n\r\nThe link you have selected will direct you to a website that is not controlled by Shell plc or any member of the Shell Group. 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