{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Reading your business smart meter","links":[{"name":"Reading your business smart meter","value":"https://www.shell.co.uk/business/shell-energy/help/your-account/reading-your-business-smart-meter.html"}]},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/reading-your-business-smart-meter/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/reading-your-business-smart-meter/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/reading-your-business-smart-meter/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Home","value":"https://www.shell.co.uk/"},{"name":"Business","value":"https://www.shell.co.uk/business.html"},{"name":"Shell Energy","value":"https://www.shell.co.uk/business/shell-energy.html"},{"value":"https://www.shell.co.uk/business/shell-energy/help.html"},{"name":"Your Account","value":"https://www.shell.co.uk/business/shell-energy/help/your-account.html"},{"name":"Reading your business smart meter","value":"https://www.shell.co.uk/business/shell-energy/help/your-account/reading-your-business-smart-meter.html"}]},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/reading-your-business-smart-meter/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/reading-your-business-smart-meter/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader","color":"inherited","model":{"title":"Reading your business smart meter"},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/reading-your-business-smart-meter/jcr_content/root/main/section/page_header"},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/reading-your-business-smart-meter/jcr_content/root/main/section/text","model":{"text":"\u003Ch3\u003ESMETS2 Aclara meter\u003C/h3\u003E\r\n\u003Cp\u003EIt’s likely that SMS will install a SMETS2 Aclara smart meter at your premises. Below is a handy guide to read your Aclara meter.\u003C/p\u003E\r\n\u003Ch3\u003EReading your Smart electricity meter\u003C/h3\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003E\u003Cp\u003ELocate the reading menu by pressing button B until you see ‘Total…’ or ‘TOU...’ displayed.\u003C/p\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003E\u003Cp\u003EThis means that you’re in the ‘Reads’ menu. Now press button A to scroll through the ‘Reads’ menu. You’ll see options called ‘Total Active Import kWh’, ‘Total Active Export kWh’ and ‘TOU Rate 1’.\u003C/p\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003E\u003Cp\u003EThe meter reading that’s used for your billing is TOU Rate 1 for single-rate tariffs, and both TOU Rate 1 and TOU Rate 2 for two-rate tariffs.\u003C/p\u003E\r\n\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Ch3\u003ERead your Smart gas meter\u003C/h3\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003E\u003Cp\u003EPress any button to wake up the display or navigate to the default display.\u003C/p\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003E\u003Cp\u003EThe gas meter reading is displayed as ‘V’ (for volume). This is shown in cubic meters (m3). Ignore the decimal places. \u003C/p\u003E\r\n\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EPlease note: An in-house display (IHD) will not be provided as part of a standard installation.\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/reading-your-business-smart-meter/jcr_content/root/main/section","model":{}}],"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/reading-your-business-smart-meter/jcr_content/root/main","model":{}},{"organism":"Container.Footer","children":[{"organism":"Breadcrumb.Large","model":{"links":[{"name":"Home","value":"https://www.shell.co.uk/"},{"name":"Business","value":"https://www.shell.co.uk/business.html"},{"name":"Shell Energy","value":"https://www.shell.co.uk/business/shell-energy.html"},{"value":"https://www.shell.co.uk/business/shell-energy/help.html"},{"name":"Your Account","value":"https://www.shell.co.uk/business/shell-energy/help/your-account.html"},{"name":"Reading your business smart meter","value":"https://www.shell.co.uk/business/shell-energy/help/your-account/reading-your-business-smart-meter.html"}]},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/reading-your-business-smart-meter/jcr_content/root/footer/breadcrumb"},{"organism":"Container.Raw","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/reading-your-business-smart-meter/jcr_content/root/footer/inherited","model":{}}],"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/reading-your-business-smart-meter/jcr_content/root/footer","model":{}}],"id":"/conf/shell/settings/wcm/templates/base/structure/jcr_content/root","model":{}}],"model":{"title":"Reading your business smart meter","links":[{"name":"canonical","value":"https://www.shell.co.uk/business/shell-energy/help/your-account/reading-your-business-smart-meter.html"},{"name":"hierarchy","value":"en_gb/business/shell-energy/help/your-account/reading-your-business-smart-meter"},{"name":"homeTitle","value":"Business"},{"name":"homeUrl","value":"https://www.shell.co.uk/business.html"},{"name":"locale","value":"en-GB"},{"name":"title","value":"Reading your business smart meter | Business"},{"name":"textDirection","value":"ltr"},{"name":"template","value":"base"},{"name":"contentPath","value":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/reading-your-business-smart-meter"},{"name":"externalDisclaimerText","value":"Shell plc Legal Disclaimer\r\n\r\nYou are now leaving the Shell UK website.\r\n\r\nThe link you have selected will direct you to a website that is not controlled by Shell plc or any member of the Shell Group. Accordingly, neither Shell plc nor any member of the Shell Group endorses, adopts, certifies or otherwise validates the information and material contained on the linked website. This includes its sponsor and any policies, activities or services offered on the site, by any advertiser on the site or linked to the site.\r\n\r\nThank you for visiting the Shell UK website."},{"name":"themeMode"},{"name":"lastModified","value":"2026-07-30T22:15:25.869Z"},{"name":"themeName","value":"shell-energy"},{"name":"themePath","value":"/etc.clientlibs/amidala/clientlibs/theme-shell-energy"},{"name":"themeCss","value":"/etc.clientlibs/amidala/clientlibs/theme-shell-energy.ACSHASH7e079cd05af5e27a823c2bf69b9fabde.css"}]},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/reading-your-business-smart-meter/jcr_content"}