{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Electricity dial meter","text":"You may have an older meter which features several mechanical dials. If you have one of these meters, the readout will look something like the diagram below:","links":[{"name":"Electricity dial meter","value":"https://www.shell.co.uk/business/shell-energy/help/your-account/electricity-dial-meter.html"}],"tags":[{"name":"Shell Energy","value":"campaigns:programmes-and-events/energy/shell-energy"}]},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Home","value":"https://www.shell.co.uk/"},{"name":"Business","value":"https://www.shell.co.uk/business.html"},{"name":"Shell Energy","value":"https://www.shell.co.uk/business/shell-energy.html"},{"value":"https://www.shell.co.uk/business/shell-energy/help.html"},{"name":"Your Account","value":"https://www.shell.co.uk/business/shell-energy/help/your-account.html"},{"name":"Electricity dial meter","value":"https://www.shell.co.uk/business/shell-energy/help/your-account/electricity-dial-meter.html"}]},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader","color":"inherited","model":{"title":"Electricity dial meter","text":"\u003Cp\u003EYou may have an older meter which features several mechanical dials. If you have one of these meters, the readout will look something like the diagram below:\u003C/p\u003E\r\n"},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter/jcr_content/root/main/section/page_header"},{"organism":"StandaloneAsset","color":"inherited","colstart":3,"colspan":8,"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter/jcr_content/root/main/section/standalone_asset_cop","model":{"image":{"src":"https://www.shell.co.uk/business/shell-energy/help/your-account/electricity-dial-meter/_jcr_content/root/main/section/standalone_asset_cop.shellimg.png/1787104530974/electricity-dial-meter.png","alt":"Diagram explaining how to read a dial electricity meter, with an example reading of 54913 kWh.","width":1141,"height":704}}},{"organism":"Container.List","children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter/jcr_content/root/main/section/list/list_item","model":{"title":"Accessible caption","text":"\u003Cp\u003E\u003Cb\u003EGuide showing how to read a dial electricity meter. Read the dials from left to right, record the lower number when a pointer falls between two numbers, check the next dial if a pointer is exactly on a number, and subtract one if the next dial is on 9. Using these rules, the example meter reading is 54913 kWh.\u003C/b\u003E\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter/jcr_content/root/main/section/list","model":{}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter/jcr_content/root/main/section/text_copy","model":{"title":"How to read a dial meter","text":"\u003Cul\u003E\u003Cli\u003E\u003Cp\u003ERead the number from left to right.\u003C/p\u003E\r\n\u003C/li\u003E\u003Cli\u003E\u003Cp\u003EInclude all numbers from the left to the right, including zeros. \u003C/p\u003E\r\n\u003C/li\u003E\u003Cli\u003E\u003Cp\u003EExclude any numbers after the decimal point, or any red dials.\u003C/p\u003E\r\n\u003C/li\u003E\u003Cli\u003E\u003Cp\u003EAdjacent dials turn in opposite directions.\u003C/p\u003E\r\n\u003C/li\u003E\u003Cli\u003E\u003Cp\u003EThe number and position of dials may vary.\u003C/p\u003E\r\n\u003C/li\u003E\u003Cli\u003E\u003Cp\u003EIf the pointer is between two figures, always read the lowest of the 2 numbers (so if the pointer is between 5 and 6, the number you read is 5).\u003C/p\u003E\r\n\u003C/li\u003E\u003Cli\u003E\u003Cp\u003EIf the pointer is directly on a number, for example 7, look at the next dial to the right. If that dial on the right is between 9 and 0, you read 6 for the initial dial. If the dial on the right is between 0 and 1, you read 7 for the initial dial.\u003C/p\u003E\r\n\u003C/li\u003E\u003Cli\u003E\u003Cp\u003EAlways provide any zeroes to the left of the decimal point part of your reading.\u003C/p\u003E\r\n\u003C/li\u003E\u003C/ul\u003E\r\n\u003Ch3\u003EHow to send your readings to us\u003C/h3\u003E\r\n\u003Cp\u003EBy email – to \u003Ca href=\"mailto:SEUKL-Shell-Energy-Meter-Reads@shell.com\"\u003ESEUKL-Shell-Energy-Meter-Reads@shell.com\u003C/a\u003E\u003C/p\u003E\r\n\u003Cp\u003EAny issues? Contact our team.\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter/jcr_content/root/main/section","model":{}}],"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter/jcr_content/root/main","model":{}},{"organism":"Container.Footer","children":[{"organism":"Breadcrumb.Large","model":{"links":[{"name":"Home","value":"https://www.shell.co.uk/"},{"name":"Business","value":"https://www.shell.co.uk/business.html"},{"name":"Shell Energy","value":"https://www.shell.co.uk/business/shell-energy.html"},{"value":"https://www.shell.co.uk/business/shell-energy/help.html"},{"name":"Your Account","value":"https://www.shell.co.uk/business/shell-energy/help/your-account.html"},{"name":"Electricity dial meter","value":"https://www.shell.co.uk/business/shell-energy/help/your-account/electricity-dial-meter.html"}]},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter/jcr_content/root/footer/breadcrumb"},{"organism":"Container.Raw","id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter/jcr_content/root/footer/inherited","model":{}}],"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter/jcr_content/root/footer","model":{}}],"id":"/conf/shell/settings/wcm/templates/base/structure/jcr_content/root","model":{}}],"model":{"title":"Electricity dial meter","text":"You may have an older meter which features several mechanical dials. If you have one of these meters, the readout will look something like the diagram below:","links":[{"name":"canonical","value":"https://www.shell.co.uk/business/shell-energy/help/your-account/electricity-dial-meter.html"},{"name":"hierarchy","value":"en_gb/business/shell-energy/help/your-account/electricity-dial-meter"},{"name":"homeTitle","value":"Business"},{"name":"homeUrl","value":"https://www.shell.co.uk/business.html"},{"name":"locale","value":"en-GB"},{"name":"title","value":"Electricity dial meter | Business"},{"name":"textDirection","value":"ltr"},{"name":"template","value":"base"},{"name":"contentPath","value":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter"},{"name":"externalDisclaimerText","value":"Shell plc Legal Disclaimer\r\n\r\nYou are now leaving the Shell UK website.\r\n\r\nThe link you have selected will direct you to a website that is not controlled by Shell plc or any member of the Shell Group. Accordingly, neither Shell plc nor any member of the Shell Group endorses, adopts, certifies or otherwise validates the information and material contained on the linked website. This includes its sponsor and any policies, activities or services offered on the site, by any advertiser on the site or linked to the site.\r\n\r\nThank you for visiting the Shell UK website."},{"name":"themeMode"},{"name":"lastModified","value":"2026-08-19T01:55:30.979Z"},{"name":"themeName","value":"shell-energy"},{"name":"themePath","value":"/etc.clientlibs/amidala/clientlibs/theme-shell-energy"},{"name":"themeCss","value":"/etc.clientlibs/amidala/clientlibs/theme-shell-energy.ACSHASH7e079cd05af5e27a823c2bf69b9fabde.css"}],"tags":[{"name":"Shell Energy","value":"campaigns:programmes-and-events/energy/shell-energy"}]},"id":"/content/shell/countries/united-kingdom/en_gb/business/shell-energy/help/your-account/electricity-dial-meter/jcr_content"}