Skip to main content
Silver car in a snow setting with 2 people in front.

Engine Oil FAQ Videos for Independent Workshops

The Shell experts are here to support you in meeting your customers’ vehicle maintenance needs.

Discover the answers to your technical questions

From the importance of ‘Approved’ engine oils to the online tools designed to help you pick out the right lubricant products, the Shell experts are here to support you in meeting your customers’ vehicle maintenance needs. Explore our ‘Ask Aran’ series of videos – featuring Aran Kankiwala, Shell’s Lubricant Technical Manager for the UK – to find the answers to your most pressing engine oil questions.

Which products?

Which Products | Ask Aran

With so many different vehicles and engines to maintain for your customers, making sure you have the right products on hand to get the job done can be a challenge. Aran highlights how the Shell Helix HX8 range is designed specifically to support independent workshops – along with Shell LubeMatch that helps you find the right oil for each job.

What are 0W oils and why am I seeing more of them?

What are 0W oils and why am I seeing more of them? | Ask Aran

More than 70% of new cars now leave the factory with a 0W oil, but why is this the case and what benefits can it offer? Aran dives into the detail of how thinner oils provide engines with vital protection at start up (especially in cold conditions), helping to prevent any issues when the risk of damage is at its highest.

Approved vs Fit for Purpose?

Approved vs Fit for Purpose

Do you know what the real difference is between ‘Approved’ and ‘Fit for Purpose’? Find out from Aran why you only see Approved logos on Shell products and why your customers will be looking for quality engine oils verified by original engine manufacturers (OEMs).

Why use Shell Lubricants?

Why Use Shell Lubricants | Ask Aran

From enhanced protection to improved fuel economy, Aran explains why Shell Helix products made from natural gas are trusted by millions of consumers around the world – as well as a long list of automotive OEMs.

Wrong oil risks?

Wrong Oil Risks | Ask Aran

As vehicle OEMs produce more complicated engine designs, the oils formulated to protect those engines are also becoming more complicated. So, how do you avoid the risks of using the wrong oil for each engine? Aran introduces Shell LubeMatch, the online tool that helps you to find the right oil for the vehicle you’re working on, every time.

How do I protect my expensive Turbocharger?

How do I protect my expensive turbocharger | Ask Aran

Three-quarters of vehicles produced now leave the factory with a turbocharger attached to their engines. So, how can your customers look after these expensive components that have some specific protection requirements? Aran explores how Shell 0W engine oils can help to protect turbochargers even in high stress conditions.

What are low-ash oils and why do they matter?

What are low-ash oils and why do they matter | Ask Aran

With a focus on lowering emissions in vehicles, low-ash oils are becoming more prominent in engine maintenance. Find out from Aran why this shift is happening and how the Shell Helix Ultra range – based on gas-to-liquid (GTL) technology – offers a futureproof solution that helps your customers to save money in the long run.

Do I really need to keep my engine oil topped up?

Do I really need to keep my engine oil topped up | Ask Aran

Too little oil or too much oil – both can cause damage to a vehicle, which is why regular top ups are an essential part of maintenance. Aran shows us how oil levels change over time and why half a litre either way can be the difference between a vehicle running as it should and facing a potential breakdown.