A variety of different containers form the letters EETS.

What is EETS?

Is EETS a toll box? No.
Is EETS a company? No.
Is there one toll box for all countries? Not yet.

EETS, short for European Electronic Toll Service, is a service, governed by a Directive established by the European Parliament and the Council of the European Union in 2004.

It addresses the interoperability of electronic tolling in the European Union and foresees that every road user would have access to electronic tolling in the entire European tolled infrastructure, using one contract and one on-board unit.

Interoperability is the long-term goal.

But for now and the foreseeable future:
There is no universal toll box, which covers ALL European countries.*

* information is accurate as of Dec 2018

A man with yellow suspenders is looking at a wall with different tolling-related chalk drawings.

Toll in Europe – a highly complex field

Different national regulations

Each country has its own national tolling system and regulations when it comes to which roads and vehicles are affected and which payment options are offered.

Different offers in the market

Europe has an overall network of more than 100 toll providers, with 13 different ones in France alone as an example. Thus, you have a huge variety of offers and devices available.

Different technologies

Different on-board units work with different technologies. And even if an on-board unit is technically suited for interoperability, there is a second layer of procedural operability involving contractual agreements between infrastructure operators and toll providers.



Shell's e-tolling offer & benefits

Your business – your demands. With our experience and expertise, we provide tailor-made tolling solutions.

Frequently asked questions & documents

Find answers to often asked questions plus further information for you to read and download.

Get in touch with our team of experts

Get in touch with our team of toll experts and find the solution that works best for your fleet.