Inter-terminal & Community Meetings

The operators at the St Fergus terminal complex - Shell UK, Ancala, National Grid, PX – meet periodically to discuss safety, operational, environmental and social performance. The plant leaders attend a Gas Liaison Committee to share updates with local councillors, and for any local concerns to be raised.


Flaring is the safe, controlled burning of natural gas that cannot be processed. It is a necessity for certain aspects of natural gas production, and it is primarily conducted to ensure the safe operation of the plant. The volume of gas that is in the system at any time is closely monitored, and sometimes gas must be burned through either a ground flare or an elevated flare to ensure the plant operates within its safety limits. Flaring gas from the plant can either be part of a planned event in order to carry out maintenance work or an unplanned event related to abnormal operating conditions. We aim to keep flaring and any disturbance to a minimum, and inform the local community of planned flaring events. Flaring is regulated through the Pollution Prevention and Control (PPC) permit, which sets conditions for any emissions to air, water and land as a result of industrial activities. For more information, please see the SEPA pollution prevention and control website.


At the plant, operations are managed with care for the safety of staff, the community and the environment. The plant is designed to safely process natural gas liquids and is regulated by both the Health and Safety Executive (HSE) and the Scottish Environment Protection Agency (SEPA). Facility maintenance routines are carried out by highly-trained personnel on site to ensure both Shell and the regulators’ strict safety and environmental standards are met.

As critical infrastructure for the UK, the plant is protected 24-hours a day by police.

Emergency Response System

In the unlikely event of an emergency, our response procedures are designed to protect the safety of the public living in the vicinity of our facilities. Plant employees are trained to handle emergencies should any arise. Staff maintain a high degree of emergency preparedness by conducting regular simulated exercises. Emergency contact details here.

Control of Major Accidents and Hazards

Shell St Fergus is designed to operate within certain conditions to ensure the safety of people and the surrounding environment, the facilities are engineered to detect then normalise or shut down any abnormal conditions. Safety mechanisms and mitigations at industrial sites that handle hazardous products are regulated by the Health and Safety Executive (HSE) through the 2015 Control of Major Accident Hazards Regulations (COMAH), and we demonstrate our site safety measures to the HSE through the site COMAH Cases. The St Fergus site is regularly inspected by the HSE.

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Community notices and contact

This area of the website is primarily for residents and the local community. You can find here local notices of our activities on site and in the community, as well as our plant emergency contact and feedback details.

Our Role in the Community

Find out how we are part of the local community delivering real lasting benefits.

About St Fergus gas plant

Information about the role of the gas plant in supplying energy to the UK safely, and the processing on site.