Contact us

Contact Us

How to contact Shell and Fife NGL plant

If you live locally and you would like to contact someone in relation to our operations at Fife NGL urgently or in an emergency, then please contact us using the below details. We aim to respond to you as quickly as possible.

Shell Fife NGL Gatehouse +44 (0) 1383 892090 or the
Braefoot Bay Loading Terminal Gatehouse +44 (0) 1383 892190.

Feedback

We aim to be a valued member of the community. At the plant, operations are managed with care for the safety of staff, the community and the environment. If you live locally and your request is not urgent, such as if you have feedback for us or would like to make a complaint, please fill in this form and we will reply as soon as possible.

Community notices

2019

2018

Committee Reports

We provide safety, operational, environmental and social investment updates through our reports to the quarterly community liaison meetings.

2019

Useful Links

Fife Council

Fife’s Air Quality Strategy for 2015 – 2020

Fife Air Quality – how and where the Council monitors air quality.(published July 2017)

Mossmorran & Braefoot Bay Independent Air Quality Monitoring Review Group (for meeting minutes and annual reports)
Mossmorran & Braefoot Bay Independent Air Quality Monitoring Review Group 2017 Annual Report
Mossmorran & Braefoot Bay Independent Air Quality Monitoring Review Group 2016 Annual Report

Mossmorran and Braefoot Bay Community and Safety Committee (for meeting minutes and Mossmorran and Braefoot Bay Community Safety Committee constitution)

Mossmorran and Braefoot Bay Community and Safety Liaison Committee (for meeting minutes and constitution)
Emergency Resilience
Cancer Mortality Rate Surrounding Mossmorran Plants 

Health & Safety Executive

Information relating to Control of Major Accident Hazards (COMAH)

You may also like

About Fife NGL Plant

Information about the plant, how it processes hydrocarbons and supplies fuels and feedstocks for manufacturing products that we use in our everyday lives.

Health, Safety and Environment

Find out about our commitment to safety and plant regulations, and why we may need to flare on occasion for the safe operation of the plant.

Our role in the community

Find out how we are part of the local community delivering real lasting benefits.