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Information Technology

Information Technology at Shell means working alongside our leading experts in the field to push the boundaries of our operations.

Digitalisation and the Future of Energy at Shell

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Digitalisation and information technology are transforming the energy industry—making operations more efficient, improving safety, and enabling lower emissions.

At Shell, digital technology plays a vital role in how we work and where we’re headed. We’ve been developing and deploying digital solutions for decades, and today, we’re embedding them across every part of the business. From automating everyday tasks to supporting critical decisions, Shell IT empowers teams to do more with data and work smarter at every level.

We’re using technology to power smarter trading and help shape a net-zero energy future.

In Trading & Supply, our Information and Digital Technology (IDT) teams are helping strengthen the competitive advantage of one of the world’s largest energy trading operations—supporting fast, informed decisions through technology that’s both future-facing and grounded in business needs.

We live our core values of honesty, integrity, and respect, so you can grow your career in an inclusive, purpose-led environment that encourages you to bring your best.

Join us in shaping the future of energy through technology that drives real-world impact.

Our Organisational Functions

Enterprise IT

Enterprise IT owns Shell's digital technology roadmap and steers our overall IT strategy to drive business outcomes and enable efficient IT architecture, data, risk, governance, and integration.

As the architects of IT solutions, we deliver Market Standard IT Platforms by maximising impact from data. In addition, we design technology solutions that help to maintain a streamlined IT architectural foundation.

Business IT

Business IT partners with Projects, Technology, Upstream, Downstream, Integrated Gas, and Renewables to deliver IT solutions supporting business goals.

We provide strategic IT plans, portfolio management, and delivery and hold accountability for tech solutions, strengthening business strategies.

We manage information risk and compliance, and we identify, create, and protect value from technology and data.

Information & Digital Engineering

Information and Digital Engineering builds skill pools and career paths. We unite business and IT skills, powering progress through capability centers.

These centers drive learning and upskilling. They focus on Design Engineering, Enterprise Resource Planning, Data & Analytics, and Project Management.

We also cover Software Engineering, Change, Business Products, Citizen Development, Digital Core, and Strategy. 

Information & Digital Services and Operations

This team runs Shell's IT systems. We enable our global workforce to collaborate. We deliver reliable, secure, and affordable IT operations, supporting business strategies. We build enterprise technology and operate IT for all assets. We enable effective, reliable, and secure work.

We create digital foundations for operating IT systems. Millions rely on them daily. We execute controls, ensuring trustworthy financials, and we detect and manage data and cyber incidents.

Why join Information Technology?

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IT solutions are serving millions

At Shell, our Information Technology (IT) team works on complex challenges to power progress and deliver impact.

We do this through industry-leading delivery capability and people development centres. We have 80 million digitally connected customers, which translates to an opportunity to deliver digital transformation.

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Grow your skills

For Shell, digitalisation is not just about technology. It is also our culture, people, and agile working methods. Being a part of this global team means being part of an ecosystem of external and internal stakeholders, customers, and partners. We use advanced infrastructure and partner with the world's best tech and cloud providers to accelerate and scale digitalisation across our businesses.

Partners in our energy transition

Partners in our energy transition

Information Technology at Shell has an ever-growing ecosystem of partnerships with industry leaders. For example, Shell has built a partnership over three decades with a strategic alliance to contribute toward a world with net-zero emissions. Together we aim to deliver new solutions to customers in support of their energy transition and carbon reduction ambitions. Shell has agreed to supply Microsoft with renewable energy

, helping Microsoft to meet its commitment to 100% renewable energy by 2025.

Cautionary note

The companies in which Shell plc directly and indirectly owns investments are separate legal entities. In this content “Shell”, “Shell Group” and “Group” are sometimes used for convenience to reference Shell plc and its subsidiaries in general. Likewise, the words “we”, “us” and “our” are also used to refer to Shell plc and its subsidiaries in general or to those who work for them. These terms are also used where no useful purpose is served by identifying the particular entity or entities. ‘‘Subsidiaries’’, “Shell subsidiaries” and “Shell companies” as used in this content refer to entities over which Shell plc either directly or indirectly has control. The terms “joint venture”, “joint operations”, “joint arrangements”, and “associates” may also be used to refer to a commercial arrangement in which Shell has a direct or indirect ownership interest with one or more parties. The term “Shell interest” is used for convenience to indicate the direct and/or indirect ownership interest held by Shell in an entity or unincorporated joint arrangement, after exclusion of all third-party interest.

Forward-Looking statements

This content contains forward-looking statements (within the meaning of the U.S. Private Securities Litigation Reform Act of 1995) concerning the financial condition, results of operations and businesses of Shell. All statements other than statements of historical fact are, or may be deemed to be, forward-looking statements. Forward-looking statements are statements of future expectations that are based on management’s current expectations and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in these statements. Forward-looking statements include, among other things, statements concerning the potential exposure of Shell to market risks and statements expressing management’s expectations, beliefs, estimates, forecasts, projections and assumptions. These forward-looking statements are identified by their use of terms and phrases such as “aim”; “ambition”; ‘‘anticipate’’; “aspire”, “aspiration”, ‘‘believe’’; “commit”; “commitment”; ‘‘could’’; “desire”; ‘‘estimate’’; ‘‘expect’’; ‘‘goals’’; ‘‘intend’’; ‘‘may’’; “milestones”; ‘‘objectives’’; ‘‘outlook’’; ‘‘plan’’; ‘‘probably’’; ‘‘project’’; ‘‘risks’’; “schedule”; ‘‘seek’’; ‘‘should’’; ‘‘target’’; “vision”; ‘‘will’’; “would” and similar terms and phrases. There are a number of factors that could affect the future operations of Shell and could cause those results to differ materially from those expressed in the forward-looking statements included in this content, including (without limitation): (a) price fluctuations in crude oil and natural gas; (b) changes in demand for Shell’s products; (c) currency fluctuations; (d) drilling and production results; (e) reserves estimates; (f) loss of market share and industry competition; (g) environmental and physical risks, including climate change; (h) risks associated with the identification of suitable potential acquisition properties and targets, and successful negotiation and completion of such transactions; (i) the risk of doing business in developing countries and countries subject to international sanctions; (j) legislative, judicial, fiscal and regulatory developments including tariffs and regulatory measures addressing climate change; (k) economic and financial market conditions in various countries and regions; (l) political risks, including the risks of expropriation and renegotiation of the terms of contracts with governmental entities, delays or advancements in the approval of projects and delays in the reimbursement for shared costs; (m) risks associated with the impact of pandemics, regional conflicts, such as the Russia-Ukraine war and the conflict in the Middle East, and a significant cyber security, data privacy or IT incident; (n) the pace of the energy transition; and (o) changes in trading conditions. No assurance is provided that future dividend payments will match or exceed previous dividend payments. All forward-looking statements contained in this content are expressly qualified in their entirety by the cautionary statements contained or referred to in this section. Readers should not place undue reliance on forward-looking statements. Additional risk factors that may affect future results are contained in Shell plc’s Form 20-F for the year ended December 31, 2024 (available at www.shell.com/investors/news-and-filings/sec-filings.html and www.sec.gov

 

). These risk factors also expressly qualify all forward-looking statements contained in this content and should be considered by the reader. Each forward-looking statement speaks only as of the date of this content. Neither Shell plc nor any of its subsidiaries undertake any obligation to publicly update or revise any forward-looking statement as a result of new information, future events or other information. In light of these risks, results could differ materially from those stated, implied or inferred from the forward-looking statements contained in this content.

Shell’s net carbon intensity

Also, in this content we may refer to Shell’s “net carbon intensity” (NCI), which includes Shell’s carbon emissions from the production of our energy products, our suppliers’ carbon emissions in supplying energy for that production and our customers’ carbon emissions associated with their use of the energy products we sell. Shell’s NCI also includes the emissions associated with the production and use of energy products produced by others which Shell purchases for resale. Shell only controls its own emissions. The use of the terms Shell’s “net carbon intensity” or NCI is for convenience only and not intended to suggest these emissions are those of Shell plc or its subsidiaries.

Shell’s net-zero emissions target

Shell’s operating plan and outlook are forecasted for a three-year period and ten-year period, respectively, and are updated every year. They reflect the current economic environment and what we can reasonably expect to see over the next three and ten years. Accordingly, the outlook reflects our Scope 1, Scope 2 and NCI targets over the next ten years. However, Shell’s operating plan and outlook cannot reflect our 2050 net-zero emissions target, as this target is outside our planning period. Such future operating plans and outlooks could include changes to our portfolio, efficiency improvements and the use of carbon capture and storage and carbon credits. In the future, as society moves towards net-zero emissions, we expect Shell’s operating plans and outlooks to reflect this movement. However, if society is not net zero in 2050, as of today, there would be significant risk that Shell may not meet this target.

Forward-Looking non-GAAP measures

This content may contain certain forward-looking non-GAAP measures such as adjusted earnings and divestments. We are unable to provide a reconciliation of these forward-looking non-GAAP measures to the most comparable GAAP financial measures because certain information needed to reconcile those non-GAAP measures to the most comparable GAAP financial measures is dependent on future events some of which are outside the control of Shell, such as oil and gas prices, interest rates and exchange rates. Moreover, estimating such GAAP measures with the required precision necessary to provide a meaningful reconciliation is extremely difficult and could not be accomplished without unreasonable effort. Non-GAAP measures in respect of future periods which cannot be reconciled to the most comparable GAAP financial measure are calculated in a manner which is consistent with the accounting policies applied in Shell plc’s consolidated financial statements.

The contents of websites referred to in this content do not form part of this content.

We may have used certain terms, such as resources, in this content that the United States Securities and Exchange Commission (SEC) strictly prohibits us from including in our filings with the SEC. Investors are urged to consider closely the disclosure in our Form 20-F, File No 1-32575, available on the SEC website www.sec.gov

 

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