This is a highly respected independent survey where UK gas customers are contacted and asked to provide feedback on their current suppliers. It is based on key performance indicators and is carried out twice a year.
General Manager Mike Hogg commented “Shell Gas Direct has been awarded the No. 1 position for the last seven consecutive surveys, which is a great achievement and one of which we are especially proud - particularly in light of the challenging market conditions and the fact that no other gas supplier to the UK Industrial and Commercial market has ever achieved more than “three in a row”.
We remain committed to delivering a first-class service to you and your business, and will not allow our success in retaining this position to allow us to become complacent. I can assure you that we will continue to maintain our focus on customer service so that your expectations are not only met, but also exceeded wherever possible.
If you are not currently a Shell Gas Direct customer, and would like to find out more about what we can do for your business, please contact us for more information.
