You might also be able to find the information you need by searching our frequently asked customer questions.
Commercial Business - 0800 0568 121
If your business consumes less than 10,000,000 kWh's (10GWh) per annum
Major Accounts - 0800 0568 123
If your business consumes more than 10,000,000 kWh's (10GWh) per annum
Multiple Sites - 0800 0568 104
If your business has more than 50 sites supplied by us
Provide a meter read - 24 hour automated service - 0800 0568 100
(This is not available for meters with correctors).
General Queries - 020 7257 0100
Commercial Business - 0800 0568 109
If your business consumes less than 10,000,000 kWh's (10GWh) per annum
Request a quote
Major Accounts - 0800 0568 123
If your business consumes more than 10,000,000 kWh's (10GWh) per annum
Multiple Sites - 0800 0568 104
If your business has more than 50 sites
Technical Services - 0800 0568 111
Energy Advice Helpline - 0800 0688 100
Phone lines are open Mon-Fri 9am-5pm, excluding public holidays.
Shell Gas Direct
1-3 Strand
London WC2N 5EJ
