Contact Us

• Shell MasterCard from Citi
• Shell UK Customer Services - Retail
• Shell Exploration & Production in Europe
• Shell Headquarters
• Stanlow Refinery
• Shell Global Solutions (UK)
• Shell Fuel & Fleet Services
• Shell Drivers Club / Shell V-Power Club - Loyalty Schemes
• LPG Autogas for cars
• Shell Automotive
• Shell Industrial Lubricants
• Shell Commercial Road Transport
• Shell Trading & Shipping
• Shell Gas Direct
• Shell Gas - LPG
• Shell Bitumen UK
• Shell Distributors

Shell MasterCard from Citi

This is for enquiries and services for Shell MasterCard from Citi Card holders.
 
Shell MasterCard from Citi
CitiFinancial Europe plc
PO Box 49920
London
SE5 7ZF
 
Tel. 0870 330 4330 (24 hours). Please have your account details to hand.

Shell UK Customer Services - Retail

This is for queries related to Shell Service Stations and products sold through Shell Service Stations
 
Shell Customer Service Centre
Rowlandsway House
Rowlandsway
Wythenshawe
Manchester
M22 5SB
 
Freephone: 0800 731 8888
Email: feedback-uk@shell.com

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Shell Exploration & Production in Europe

1 Altens Farm Road
Nigg
Aberdeen
AB12 3FY

Seafield House
Hill of Rublislaw
Aberdeen
AB15 6BL

Fife NGL Plant
PO Box 16
Cowdenbeath
Fife
KY4 8EL

Shell Headquarters

Royal Dutch Shell plc
Carel van Bylandtlaan 30
2596 HR DEN HAAG
The Netherlands

Postbus 162
2501 AN DEN HAAG

Tel. 070 - 377 9111

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Stanlow Refinery

Stanlow Manufacturing Complex
Ellesmere Port
South Wirral
CH65 4HB

Shell Global Solutions (UK)

Shell Research Centre Thornton
PO Box 1
Chester
CH1 3SH 
 
Tel. 0151 373 5000
Website: Shell Global Solutions

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Shell Fuel & Fleet Services

Shell Customer Care
Rowlandsway House
Rowlandsway
Wythenshawe
Manchester
M22 5SB
 
Existing Customers: 0800 731 3131
Freephone: 0800 731 3137
Email: uk-cards-sales-support-3@shell.com

Shell Drivers Club / Shell V-Power Club - Loyalty Schemes

Tel: 08459 006 008
Email: driversclub@shell.co.uk
Website: Shell Drivers Club - opens in new window

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LPG Autogas for cars

Autogas Limited
Unit 8 Regents Court
Far Moor Lane
Redditch
B98 0SD
 
Tel: +44 (0)1527 507800
Fax: +44 (0)1527 501966
Email: info@autogaslimited.co.uk
Website: Autogas Limited - opens in new window

Shell Automotive

Shell Automotive is focused on the sale of lubricants for use in motorbikes, cars, vans and trucks to commercial businesses such as Franchised dealerships, Independent workshops, National Trade and Factors. Shell Automotive offers you a broad range of partner services, which not only help boost your business, but also offer you peace of mind solutions for the future. 
 
Shell Customer Service Centre
Rowlandsway House
Rowlandsway
Wythenshawe
Manchester
M22 5SB
 
Tel: 08708 500 924

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Shell Industrial Lubricants

Shell Industrial Lubricants provides lubrication products to the UK manufacturing sector. To ensure continuity of your production lines and protect your machines, Shell has developed a full range of premium quality lubricants, greases and fluids. Whether you operate in general engineering, food, metals or any other industry segment, we have the products to meet your needs. 

Shell Customer Service Centre
Rowlandsway House
Rowlandsway
Wythenshawe
Manchester
M22 5SB
 
Tel: 08708 500 924

Shell Commercial Road Transport

Commercial Road Transport (CRT) offer euroShell Card that will keep your fleet on the road in the UK and Europe. Linked to our fuel card are a range of Management Information and Service options which will provide you with greater control, saving you time and money.
 
Shell Customer Service Centre
Rowlandsway House
Rowlandsway
Wythenshawe
Manchester
M22 5SB
 
Tel: 0870 8500949
Email: generalcardretailersrequests-uk@shell.com
Website: euroShell

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Shell Trading & Shipping

Shell Trading
80 Strand
London
WC2R 0ZA
United Kingdom

Website: Shell Trading & Shipping

Shell Gas Direct

Main's gas supply for industrial or commercial use. 
 
Shell Gas Direct
1-3 Strand
London
WC2N 5EJ

 
Tel: +44 (0)20 7257 0100
Website: Shell Gas Direct

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Shell Gas - LPG

Shell Gas Ltd
Unit 53, M1 Commerce Park
Markham Lane
Duckmanton
Chesterfield
Derbyshire
S44 5HS
 
Tel: 0845 076 55 44
Website: Shell Gas LPG
Email: enquiries@shell.com

Shell Bitumen UK

Bitumen, technical support and advice. 
 
Shell Bitumen UK
Rowlandsway House
Rowlandsway
Wythenshawe
Manchester
M22 5SB
 
Freephone: 0870 201 7777

Shell Distributors

Home Heating Oil, Agricultural Fuels and Lubricants
 
Shell Distributors
P.O. Box 25
Manchester
M22 5SW
 
Orders & Accounts Queries: 0800 685 685
Boiler Breakdowns & Services: 0800 716 035

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