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Even if it’s a one-off card misuse, fraud poses a major threat both to your business and ours. So first-class security features come as standard with Shell Fuel Cards. With security features such as the option to limit card use, you can use Shell Fuel Cards with peace of mind.

  • You control how and where your cards can be used.
  • Shell immediately accept liability after misuse is reported.
  • Dedicated fraud teams are always on the lookout for suspicious behaviour.

Real control over your cards

  • Approve each card for national or international usage.
  • Choose what products each card can be used to buy — options include all or selected fuels, lubricants, car wash, road tolls and more.
  • Order new cards or cancel existing ones.
  • Monitor all your business’s Fuel Card transactions online.

Immediate liability switch

Once we receive your cancellation confirmation in writing, Shell accepts liability on all subsequent transactions.

Dedicated fraud teams

Our dedicated cards fraud teams are on the alert for irregular behaviour and will contact you if we think there might be a problem.

Key Security Features
At a glance
Key security features
  • You control how your cards are used.
  • We constantly monitor activity to detect fraud.
  • You're not liable for misuse once it's been reported.